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- Tasks: Lead the team and ensure top-notch customer service in a dynamic store environment.
- Company: Wickes is dedicated to providing exceptional home improvement solutions with a focus on sustainability.
- Benefits: Enjoy up to 35 days off, bonuses, discounts, and flexible working options.
- Why this job: Join a vibrant culture that values your input and promotes personal growth while making a difference.
- Qualifications: Experience in fast-paced customer service roles and strong leadership skills are essential.
- Other info: We prioritise wellbeing and inclusivity, offering various financial and health benefits.
The predicted salary is between 27400 - 38400 £ per year.
Salary: from £27,400.00
Job Type: Full Time
Location: Wickes, Otterspool Way, Watford, WD25 8HL
The Role...
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
Permanent and Full-time, 39 hours per week.
About you...
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you...
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
- Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
ASSISTANT MANAGER NEEDED FULL-TIME (Permanent) employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ASSISTANT MANAGER NEEDED FULL-TIME (Permanent)
✨Tip Number 1
Familiarise yourself with Wickes' products and services. Understanding the range of offerings will not only help you in conversations during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired or managed a team in previous roles. Be ready to discuss specific situations where you improved customer service or resolved conflicts effectively.
✨Tip Number 3
Research Wickes' company culture and values. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're a good fit for their team.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your enthusiasm for the role. Inquiring about team dynamics, training opportunities, or how success is measured can demonstrate your proactive approach and commitment to the position.
We think you need these skills to ace ASSISTANT MANAGER NEEDED FULL-TIME (Permanent)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Manager position at Wickes. Tailor your application to highlight relevant experience in customer service and team leadership.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in fast-paced environments. Emphasise your organisational skills and any previous roles where you inspired or led a team.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and your ability to handle diverse tasks. Mention specific examples from your past experiences that demonstrate your capability to manage a team and deliver excellent service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Assistant Manager role.
How to prepare for a job interview at Wickes
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to motivate others and handle challenges.
✨Demonstrate Customer Focus
Wickes values excellent customer service. During the interview, discuss specific instances where you went above and beyond for customers, showcasing your commitment to delivering a great experience.
✨Be Ready for Variety
The role involves handling multiple tasks throughout the day. Prepare to discuss how you manage your time and prioritise tasks effectively in a fast-paced environment, as this will be crucial for success in the position.
✨Understand Wickes' Culture
Familiarise yourself with Wickes' values and culture. Show that you align with their mission of doing the right thing for customers, the planet, and people. This will demonstrate your genuine interest in the company and its goals.
