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- Tasks: Lead the team and ensure top-notch customer service in a dynamic retail environment.
- Company: Wickes is dedicated to providing exceptional service while caring for customers, the planet, and our people.
- Benefits: Enjoy a competitive salary, bonuses, 35 days off, and awesome perks like discounts and health schemes.
- Why this job: Join a vibrant culture where you can inspire others and make a real impact every day.
- Qualifications: Experience in fast-paced customer service and strong organizational skills are essential.
- Other info: Flexible working options available; we prioritize your wellbeing and inclusivity.
The predicted salary is between 26680 - 37352 £ per year.
Job Title: Assistant ManagerSalary: from £26,680.00 Job Type: Full Time
Wickes, Unit 2, Orwell Retail Park, 270 Ranelagh Road, Ipswich, IP2 0AQ
The Role…
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
Permanent and Full-time, 39 hours per week.
About you…
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you…
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Salary from £26,680.00
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Vacancy reference #47440
\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\”
Assistant Manager, Ipswich employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Ipswich
✨Tip Number 1
Familiarize yourself with Wickes' products and services. Understanding the range of offerings will help you engage with customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired and managed a team in previous roles. Highlighting your ability to motivate others will resonate well with the hiring managers.
✨Tip Number 3
Be ready to discuss your experience in fast-paced environments. Prepare specific scenarios where you successfully handled multiple tasks or resolved customer issues quickly, as this is crucial for the Assistant Manager role.
✨Tip Number 4
Research Wickes' company culture and values. Being able to articulate how your personal values align with theirs will demonstrate your genuine interest in becoming part of their team.
We think you need these skills to ace Assistant Manager, Ipswich
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Manager position at Wickes. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in fast-paced, customer-facing environments. Provide specific examples of how you've successfully managed teams and delivered excellent customer service.
Showcase Leadership Skills: Demonstrate your leadership abilities by sharing instances where you inspired or motivated a team. Mention any relevant training or development programs you've completed that enhance your management skills.
Personalize Your Application: Make your application stand out by personalizing it. Address the hiring manager by name if possible, and express your enthusiasm for the role and the company culture at Wickes.
How to prepare for a job interview at Wickes
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed a team in a fast-paced environment. Highlight your ability to motivate others and handle challenges.
✨Demonstrate Customer Focus
Wickes values excellent customer service. During the interview, discuss specific instances where you went above and beyond for customers. Show that you understand the importance of delivering a great customer experience.
✨Be Ready for Variety
The role involves handling multiple tasks, from planning bathrooms to managing deliveries. Prepare to discuss how you prioritize tasks and stay organized in a dynamic work environment. Share strategies that help you manage your time effectively.
✨Emphasize Safety Awareness
Safety is crucial in any retail environment. Be ready to talk about how you ensure safety for both customers and staff. Discuss any relevant training or experiences that demonstrate your commitment to maintaining a safe workplace.
