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- Tasks: Lead the team and ensure top-notch customer service in a dynamic store environment.
- Company: Wickes is dedicated to providing exceptional service while caring for customers, the planet, and our people.
- Benefits: Enjoy up to 35 days off, bonuses, discounts, and flexible working options.
- Why this job: Join a vibrant culture where you can inspire others and make a real impact every day.
- Qualifications: Experience in fast-paced customer service and strong organizational skills are essential.
- Other info: We prioritize inclusivity and wellbeing, offering support throughout the application process.
The predicted salary is between 25680 - 36000 £ per year.
Job Title: Assistant ManagerSalary: from £25,680.00 Job Type: Full Time
Wickes, Elystan Business Centre, Springfield Road, Hayes, UB4 0UP
The Role…
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
Permanent and Full-time, 39 hours per week.
About you…
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you…
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Vacancy reference # 98921
\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\”
Assistant Manager, Hayes employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Hayes
✨Tip Number 1
Show your passion for customer service! During the interview, share specific examples of how you've gone above and beyond to ensure a great experience for customers in previous roles. This will demonstrate that you align with Wickes' commitment to delivering the best service.
✨Tip Number 2
Highlight your leadership skills! As an Assistant Manager, you'll be inspiring your team. Be ready to discuss how you've successfully led a team in a fast-paced environment and how you handle challenges while keeping morale high.
✨Tip Number 3
Familiarize yourself with Wickes' products and services. Knowing the ins and outs of what they offer will not only help you in the interview but also show your genuine interest in the role and the company.
✨Tip Number 4
Be prepared to discuss your organizational skills. Since the role involves juggling multiple tasks, think of examples where you've effectively managed your time and prioritized tasks to meet customer needs and store operations.
We think you need these skills to ace Assistant Manager, Hayes
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Assistant Manager at Wickes. Highlight your experience in fast-paced, customer-facing environments and how you've successfully managed diverse tasks.
Tailor Your CV: Customize your CV to reflect relevant experiences that align with the job description. Emphasize your organizational skills and any leadership roles you've held, showcasing how you inspire and lead teams.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for customer service and team leadership. Use specific examples to demonstrate how you've overcome challenges in previous roles.
Highlight Your Flexibility: Since the role requires handling various functions throughout the day, mention your adaptability and willingness to take on different tasks. This will show that you're ready for the dynamic environment at Wickes.
How to prepare for a job interview at Wickes
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed a team in a fast-paced environment and how you motivated them to deliver excellent customer service.
✨Demonstrate Flexibility
Wickes values versatility, so be ready to discuss how you've handled various tasks in previous roles. Share specific instances where you adapted quickly to changing situations, whether it was assisting customers or managing deliveries.
✨Emphasize Customer Experience
Customer satisfaction is key at Wickes. Prepare to talk about your approach to ensuring a great customer experience and any strategies you've implemented to resolve issues effectively.
✨Highlight Organizational Skills
Being highly organized is crucial for this role. Discuss how you prioritize tasks and manage time effectively, especially in a busy retail environment. Provide examples that showcase your ability to keep everything running smoothly.
