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- Tasks: Lead the team and ensure top-notch customer service in a dynamic store environment.
- Company: Join Wickes, a company dedicated to doing right by customers, the planet, and its people.
- Benefits: Enjoy up to 35 days of leave, bonuses, and a range of financial perks.
- Why this job: Be part of an inclusive culture that empowers you to grow and be yourself.
- Qualifications: Experience in fast-paced customer service and a valid UK driving license required.
- Other info: Flexible working options available; we prioritize colleague wellbeing.
The predicted salary is between 25680 - 36000 £ per year.
Job Title: Assistant ManagerSalary: from £27,400.00 Job Type: Full Time
Wickes, 45 Stevenson Road, Murrayfield, Edinburgh, EH11 2SL
The Role…
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
Permanent and Full-time, 39 hours per week.
About you…
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we offer
Our unique culture means we believe in doing the right thing winning for our customers, planet and people. You will be part of an engaged and welcoming team. We will provide you with a great induction and onboarding plan. We will support you with a development plan that\\\\\\\\\\\\\\\’s in line with our colleague\\\\\\\\\\\\\\\’s promise – by empowering you to own your career aspirations and be supported by an amazing culture that gives you the freedom to be you.
- Salary from £27,400.00
- Up to 35 days of annual leave including 8 days of bank holidays
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
Other financial and wellbeing benefits include: Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\\\\\\\\\\\\\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form.
Assistant Manager, Edinburgh employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Edinburgh
✨Tip Number 1
Familiarize yourself with Wickes' values and culture. Understanding what they stand for will help you align your answers during the interview and show that you're a great fit for their team.
✨Tip Number 2
Prepare examples from your past experience where you've successfully managed a team or handled customer issues. Being able to share specific stories will demonstrate your capability in a fast-paced environment.
✨Tip Number 3
Highlight your organizational skills and ability to multitask. Since the role involves various responsibilities, showcasing how you've effectively juggled tasks in previous jobs will be beneficial.
✨Tip Number 4
Make sure to mention your driving license and vehicle access upfront. This is a requirement for the role, and confirming this early on can strengthen your application.
We think you need these skills to ace Assistant Manager, Edinburgh
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Assistant Manager at Wickes. Highlight your experience in fast-paced customer-facing environments and how you've inspired teams in similar roles.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your organizational skills, customer service experience, and any relevant leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to handle diverse tasks. Mention specific examples of how you've successfully managed teams and improved customer experiences.
Highlight Your Driving License: Since the role requires regular travel, make sure to mention your full and valid UK driving license in your application. This shows you meet one of the key requirements for the position.
How to prepare for a job interview at Wickes
✨Show Your Customer Service Passion
As an Assistant Manager, your role revolves around delivering exceptional customer experiences. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Leadership Skills
Wickes values inspiring and leading a team. Highlight your experience in managing teams, resolving conflicts, and motivating colleagues to achieve their best performance.
✨Be Ready for Variety
The job requires handling multiple tasks throughout the day. Prepare to discuss how you prioritize tasks and manage time effectively in a fast-paced environment.
✨Discuss Your Organizational Skills
Being highly organized is crucial for this role. Share strategies you use to stay organized and ensure smooth operations, especially when juggling different responsibilities.
