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- Tasks: Lead the team and ensure top-notch customer service in a dynamic store environment.
- Company: Wickes is dedicated to providing exceptional service while caring for customers, the planet, and our people.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and perks like discounts and health schemes.
- Why this job: Join a vibrant culture where you can inspire others and make a real impact every day.
- Qualifications: Experience in fast-paced customer service and strong organizational skills are essential.
- Other info: Flexible working options available; we prioritize your wellbeing and inclusivity.
The predicted salary is between 25680 - 36000 £ per year.
Job Title: Assistant ManagerSalary: from £27,400 Job Type: Full Time
The Role…
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
About you…
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you…
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\\\\\\\\\\\\\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Vacancy reference #99297
\\\\\\\\\\\\\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\\\\\\\\\\\\\”
Assistant Manager, Bridgend employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Bridgend
✨Tip Number 1
Familiarize yourself with Wickes' product range and services. Understanding the various departments and how they operate will help you demonstrate your knowledge during the interview, showing that you're ready to inspire your team and assist customers effectively.
✨Tip Number 2
Highlight your experience in fast-paced environments. Be prepared to share specific examples of how you've successfully managed multiple tasks and resolved customer issues, as this is crucial for the Assistant Manager role at Wickes.
✨Tip Number 3
Showcase your leadership skills. Think of instances where you've motivated a team or improved customer service. This will resonate well with the hiring managers looking for someone who can lead and inspire others.
✨Tip Number 4
Research Wickes' company culture and values. Being able to discuss how your personal values align with theirs will demonstrate your commitment to their mission and your potential fit within the team.
We think you need these skills to ace Assistant Manager, Bridgend
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Assistant Manager position at Wickes. Understand the key responsibilities and the skills required, such as experience in a fast-paced customer-facing environment.
Tailor Your CV: Customize your CV to highlight relevant experience that aligns with the role. Emphasize your leadership skills, customer service experience, and ability to handle diverse tasks effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to inspire a team. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Highlight Your Flexibility: Since the role requires handling various functions throughout the day, emphasize your adaptability and willingness to take on different tasks. This will show that you are ready for the dynamic nature of the job.
How to prepare for a job interview at Wickes
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed a team in a fast-paced environment and how you motivated them to deliver excellent customer service.
✨Demonstrate Problem-Solving Abilities
Wickes values employees who can handle various challenges. Think of specific instances where you've resolved issues on the spot, whether it was helping a customer or managing a delivery. Highlight your quick thinking and adaptability.
✨Emphasize Customer Experience
Customer satisfaction is key at Wickes. Prepare to discuss how you've gone above and beyond to ensure customers have a great experience. Share stories that showcase your commitment to service excellence.
✨Be Ready for a Dynamic Role
The role involves juggling multiple tasks. Show that you're organized and can prioritize effectively. Discuss how you manage your time and responsibilities, especially in a busy retail environment.
