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- Tasks: Lead the team and ensure top-notch customer service in a dynamic store environment.
- Company: Wickes is dedicated to providing exceptional service while caring for customers, the planet, and our people.
- Benefits: Enjoy up to 35 days off, bonuses, discounts, and wellness perks like health schemes and life assurance.
- Why this job: Join a vibrant culture where you can inspire others and make a real impact every day.
- Qualifications: Experience in fast-paced customer service and strong organizational skills are essential.
- Other info: Flexible working options available; we prioritize inclusivity and wellbeing.
The predicted salary is between 25680 - 36000 £ per year.
Job Title: Assistant ManagerSalary: from £25,680.00 Job Type: Full Time
Wickes, Unit 1, Elstree Trade Park, Elstree Way, Borehamwood, WD6 1RX
The Role…
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
12 month Fixed Term Contract and Full-time, 39 hours per week.
About you…
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you…
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Vacancy reference #98984
\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\”
Assistant Manager, Borehamwood employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Borehamwood
✨Tip Number 1
Familiarize yourself with Wickes' product range and services. Understanding the specifics of what the store offers will help you engage with customers more effectively and demonstrate your passion for the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired and managed a team in previous roles. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Highlight your ability to handle a fast-paced environment. Think of instances where you've successfully juggled multiple tasks, such as managing deliveries while assisting customers, and be prepared to share these stories.
✨Tip Number 4
Research Wickes' company culture and values. Being able to articulate how your personal values align with theirs will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
We think you need these skills to ace Assistant Manager, Borehamwood
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Assistant Manager position at Wickes. Understand the key responsibilities and the skills required, such as experience in a fast-paced customer-facing environment.
Tailor Your CV: Customize your CV to highlight relevant experience that aligns with the role. Emphasize your leadership skills, customer service experience, and ability to handle diverse tasks, as these are crucial for the Assistant Manager position.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service and your ability to inspire a team. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wickes
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed a team in a fast-paced environment. Highlight your ability to motivate others and handle challenges.
✨Demonstrate Customer Focus
Wickes values excellent customer service. During the interview, discuss specific instances where you went above and beyond for customers. Show that you understand the importance of delivering a great customer experience.
✨Be Ready for Variety
The role involves handling multiple tasks, from planning projects to managing deliveries. Prepare to discuss how you prioritize tasks and adapt to changing situations. This will show that you're ready for the dynamic nature of the job.
✨Emphasize Safety Awareness
Safety is crucial in any retail environment. Be sure to mention your understanding of safety protocols and how you've implemented them in previous roles. This will demonstrate your commitment to maintaining a safe workplace.
