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- Tasks: Lead the team and ensure top-notch customer service in a dynamic store environment.
- Company: Wickes is dedicated to providing exceptional service while caring for customers, the planet, and our people.
- Benefits: Enjoy up to 35 days off, bonuses, discounts, and flexible working options.
- Why this job: Join a vibrant culture where you can inspire others and make a real impact every day.
- Qualifications: Experience in fast-paced customer service and strong organizational skills are essential.
- Other info: We prioritize inclusivity and wellbeing, offering support throughout the application process.
The predicted salary is between 25680 - 36000 £ per year.
Job Title: Assistant ManagerSalary: from £25,680.00 Job Type: Full Time
Wickes, Swinemoor Lane, Beverley, HU17 0JU
The Role…
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
Permanent and Full-time, 39 hours per week.
About you…
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you…
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\\\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Vacancy reference #98996
\\\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\\\”
Assistant Manager, Beverley employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Beverley
✨Tip Number 1
Familiarize yourself with Wickes' products and services. Understanding the range of items available, especially in areas like bathroom planning, will help you engage with customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired and managed a team in previous roles. Highlight specific situations where you improved customer service or resolved issues, as this aligns with the responsibilities of an Assistant Manager.
✨Tip Number 3
Research Wickes' company culture and values. Be ready to discuss how your personal values align with theirs, particularly around customer service and teamwork, as this will demonstrate your fit for the role.
✨Tip Number 4
Prepare to discuss your experience in fast-paced environments. Think of examples that illustrate your ability to multitask and stay organized, as these are crucial skills for managing the variety of tasks you'll encounter as an Assistant Manager.
We think you need these skills to ace Assistant Manager, Beverley
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Assistant Manager at Wickes. Highlight your experience in fast-paced, customer-facing environments and how you've successfully managed diverse tasks.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your organizational skills and any leadership roles you've held, showcasing how you inspire and lead teams.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for customer service and team leadership. Use specific examples to demonstrate how you've overcome challenges in previous roles.
Highlight Your Flexibility: Since the role requires handling various functions, mention your adaptability and willingness to take on different tasks. This shows that you're ready to meet the dynamic needs of the store.
How to prepare for a job interview at Wickes
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed a team in a fast-paced environment. Highlight your ability to motivate others and handle challenges.
✨Demonstrate Customer Focus
Wickes values exceptional customer service. During the interview, discuss specific instances where you went above and beyond for customers. Show that you understand the importance of delivering a great customer experience.
✨Be Ready for Variety
The role involves juggling multiple tasks, from assisting customers to managing deliveries. Prepare to discuss how you prioritize tasks and stay organized in a dynamic work environment. Share strategies that help you manage your time effectively.
✨Emphasize Safety Awareness
Safety is a key aspect of the role. Be ready to talk about your experience with maintaining a safe working environment. Discuss any relevant training or protocols you've followed to ensure the safety of both customers and staff.
