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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service in a fast-paced retail environment.
- Company: Join Wickes, a leading home improvement retailer, opening a brand new store in Leeds.
- Benefits: Enjoy up to 35 days off, bonuses, and a range of financial and wellbeing perks.
- Why this job: Be part of an inclusive culture that empowers you to grow and make a real impact.
- Qualifications: Experience in retail management and a valid UK driving licence are essential.
- Other info: Flexible working options available; training provided before the store opens.
The predicted salary is between 25680 - 25680 £ per year.
Are you an experienced inspirational retail manager ready to join our brand new Wickes store opening in June?
The Role...
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
Permanent and Full-time, 39 hours per week.
To ensure a smooth launch, training and placements will be conducted at local Wickes stores prior to the new site's opening.
About you...
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
There will be regular travel involved therefore the successful candidate must have a full and valid UK driving licence and access to a vehicle.
What we offer
- Salary from £25,680.00
- Up to 35 days of annual leave including 8 days of bank holidays
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Other financial and wellbeing benefits include: Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview.
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Wickes' values and customer service philosophy. Understanding their approach will help you align your responses during the interview, showcasing how your experience matches their expectations.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your ability to handle a fast-paced environment and lead a team. Be ready to discuss specific situations where you inspired your colleagues or resolved customer issues effectively.
✨Tip Number 3
Since the role involves regular travel, ensure you have your driving licence and vehicle details ready. Mentioning this in your conversation can show your readiness for the job's requirements.
✨Tip Number 4
Engage with Wickes on social media or through community events if possible. This can give you insights into their culture and help you make connections that could be beneficial during the application process.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant Manager position at Wickes. Tailor your application to highlight relevant experience in retail management and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in fast-paced customer-facing environments. Provide specific examples of how you've inspired teams and delivered excellent customer service in previous roles.
Showcase Your Skills: Mention key skills that align with the role, such as organisation, leadership, and problem-solving. Discuss any experience you have with training or onboarding new staff, as this will be valuable for the new store opening.
Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your enthusiasm for joining Wickes and contributing to their unique culture and customer-focused approach.
How to prepare for a job interview at Wickes
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to inspire your team. Be prepared to share examples of how you've successfully led a team in the past, especially in fast-paced environments. Highlight your ability to motivate others and handle challenges.
✨Demonstrate Customer Focus
Wickes places a strong emphasis on customer experience. Be ready to discuss specific instances where you went above and beyond for customers. This will show that you understand the importance of service and are committed to delivering it.
✨Be Ready for Variety
The role involves juggling multiple tasks, from assisting customers to managing deliveries. Prepare to talk about your organisational skills and how you prioritise tasks in a busy environment. This will demonstrate your adaptability and readiness for the role.
✨Know the Company Culture
Familiarise yourself with Wickes' values and culture. During the interview, express how your personal values align with theirs, particularly around doing the right thing for customers and colleagues. This shows that you're not just looking for a job, but a place where you can thrive.
