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- Tasks: Lead the team and ensure top-notch customer service in a dynamic store environment.
- Company: Wickes is a leading home improvement retailer focused on customer satisfaction and sustainability.
- Benefits: Enjoy up to 35 days off, bonuses, discounts, and flexible working options.
- Why this job: Join a vibrant culture that values your input and promotes personal growth.
- Qualifications: Experience in fast-paced customer service roles and strong organisational skills are essential.
- Other info: We prioritise inclusivity and wellbeing, offering support throughout the application process.
The predicted salary is between 28800 - 42000 £ per year.
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
About you... You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you... Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
- Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Assistant Manager employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Wickes' products and services. Understanding the range of offerings will not only help you in conversations during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired or motivated a team in previous roles. Be ready to discuss specific situations where you successfully managed challenges in a fast-paced environment.
✨Tip Number 3
Research Wickes' company culture and values. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're a good fit for their team.
✨Tip Number 4
Prepare questions that reflect your understanding of the role and the company. Asking insightful questions about team dynamics or customer service strategies can demonstrate your enthusiasm and proactive approach.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what an Assistant Manager at Wickes entails. Highlight key responsibilities and required skills in your application to show you are a perfect fit.
Tailor Your CV: Customise your CV to reflect your experience in fast-paced, customer-facing environments. Use specific examples that demonstrate your ability to inspire teams and handle diverse tasks effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and leadership. Mention how your previous experiences align with Wickes' values and culture, and express your enthusiasm for the role.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wickes
✨Show Your Leadership Skills
As an Assistant Manager, you'll be expected to inspire and lead your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to motivate others and handle challenges.
✨Demonstrate Customer Focus
Wickes places a strong emphasis on customer experience. During the interview, discuss specific instances where you went above and beyond to ensure customer satisfaction, showcasing your commitment to delivering excellent service.
✨Be Ready for Variety
The role involves handling multiple tasks throughout the day. Prepare to discuss how you manage your time and prioritise tasks effectively in a fast-paced environment, as this will demonstrate your organisational skills.
✨Understand Wickes' Values
Familiarise yourself with Wickes' culture and values, especially their commitment to doing the right thing. Be ready to explain how your personal values align with theirs, which will show that you're a good fit for the company.