At a Glance
- Tasks: Lead the team and ensure top-notch customer service in a dynamic store environment.
- Company: Wickes is a leading home improvement retailer focused on customer satisfaction and sustainability.
- Benefits: Enjoy up to 35 days off, bonuses, discounts, and flexible working options.
- Other info: Inclusive workplace with a focus on wellbeing and support for adjustments during the application process.
- Why this job: Join a vibrant culture that values your input and promotes personal growth.
- Qualifications: Experience in fast-paced customer service roles and strong organisational skills required.
The predicted salary is between 28800 - 42000 £ per year.
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
About you... You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you... Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
- Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Assistant Manager in Waltham Cross employer: Wickes
Wickes is an exceptional employer that prioritises the wellbeing of its employees while fostering a vibrant and inclusive work culture. As an Assistant Manager, you will benefit from a competitive bonus structure, generous annual leave, and a range of financial and wellbeing perks, all designed to support your personal and professional growth in a dynamic retail environment. Join us in creating memorable customer experiences while enjoying the flexibility and support that makes Wickes a great place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Waltham Cross
✨Tip Number 1
Familiarise yourself with Wickes' products and services. Understanding the range of offerings will not only help you in conversations during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired or managed a team in previous roles. Be ready to discuss specific situations where you improved customer service or resolved conflicts effectively.
✨Tip Number 3
Research the company's culture and values, especially their commitment to inclusivity and employee wellbeing. This knowledge will allow you to align your answers with their ethos during the interview.
✨Tip Number 4
Prepare questions that reflect your understanding of the role's demands, such as how to balance multiple tasks on a busy day. This shows your proactive approach and readiness for the challenges of being an Assistant Manager.
We think you need these skills to ace Assistant Manager in Waltham Cross
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities of an Assistant Manager at Wickes. Highlight your relevant experience in customer service and team leadership in your application.
Tailor Your CV:Make sure your CV reflects your experience in fast-paced environments and your ability to inspire and lead a team. Use specific examples that demonstrate your organisational skills and customer service excellence.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your ability to handle diverse tasks. Mention how you can contribute to Wickes' unique culture and commitment to wellbeing.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for an Assistant Manager.
How to prepare for a job interview at Wickes
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to motivate others and handle challenges.
✨Demonstrate Customer Focus
Wickes values excellent customer service. During the interview, discuss specific instances where you went above and beyond for a customer, showcasing your commitment to delivering a great experience.
✨Be Ready for Variety
The role involves juggling multiple tasks. Prepare to discuss how you manage your time and prioritise tasks effectively in a fast-paced environment, as this will be crucial for success in the position.
✨Understand Wickes' Culture
Familiarise yourself with Wickes' values and culture. Be ready to explain why you want to work there and how your personal values align with theirs, especially regarding inclusivity and wellbeing.
