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For Companies At a Glance
- Tasks: Lead the team to deliver exceptional customer experiences and tackle daily challenges.
- Company: Wickes, a forward-thinking retailer focused on customer satisfaction and team wellbeing.
- Benefits: Up to 35 days leave, bonuses, discounts, and a supportive work culture.
- Why this job: Join a dynamic team where you can inspire others and make a real difference.
- Qualifications: Experience in fast-paced customer service and strong organisational skills.
- Other info: Flexible working options and a commitment to inclusivity and wellbeing.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
The Role…An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.About you…You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.What we can offer you…Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.Vacancy reference #99860
"Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form"
Assistant Manager employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wickes' values and how they treat their customers and staff. This will help you connect with the interviewers and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service scenarios! As an Assistant Manager, you'll need to handle various situations. Think of examples from your past experiences where you’ve gone above and beyond for customers, and be ready to share those stories.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've inspired and led teams in the past. Highlight any specific achievements or challenges you've overcome to demonstrate your ability to motivate others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can inspire and lead a team, so share examples of how you've done this in the past!
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your experience in fast-paced environments and any relevant achievements that demonstrate your organisational skills and ability to handle variety.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t overcomplicate things!
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right place and you won’t miss out on any important updates from us!
How to prepare for a job interview at Wickes
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Assistant Manager at Wickes entails. Familiarise yourself with their customer service ethos and how you can inspire your team to deliver exceptional experiences. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you motivated your colleagues and ensured a positive environment, as this is key to thriving in a fast-paced setting like Wickes.
✨Demonstrate Flexibility and Problem-Solving
Wickes values adaptability, so be ready to discuss how you've handled unexpected challenges in previous roles. Share specific instances where you had to switch tasks quickly or think on your feet, as this will illustrate your ability to manage the variety of responsibilities that come with the job.
✨Ask Insightful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if Wickes is the right fit for you.
