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For Companies At a Glance
- Tasks: Lead the team to deliver exceptional customer experiences and tackle daily challenges.
- Company: Wickes, a dynamic retailer focused on customer satisfaction and team wellbeing.
- Benefits: Competitive salary, bonuses, generous leave, and a range of financial perks.
- Why this job: Join a vibrant team and make a real difference in customers' lives every day.
- Qualifications: Experience in fast-paced retail and strong leadership skills.
- Other info: Flexible working options and a commitment to inclusivity and wellbeing.
The predicted salary is between 27400 - 30580 £ per year.
The Role
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
Permanent and Full-time, 39 hours per week.
About you
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Salary from £27,400
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\”
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Assistant Manager employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wickes' values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their unique environment.
✨Tip Number 2
Practice your customer service scenarios! As an Assistant Manager, you'll need to handle various situations. Think of examples from your past experiences where you’ve inspired a team or resolved a customer issue, and be ready to share them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart outfit can help you feel more confident and ready to tackle any questions thrown your way.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can inspire others and create a fantastic experience for our customers at Wickes.
Tailor Your Experience: Make sure to highlight your experience in fast-paced environments. We’re looking for someone who can juggle multiple tasks, so share specific examples of how you've managed similar situations in the past.
Be Organised: In your application, demonstrate your organisational skills. We love candidates who can keep things running smoothly, so mention any tools or methods you use to stay on top of your tasks.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Wickes
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Assistant Manager at Wickes entails. Familiarise yourself with the responsibilities mentioned in the job description, like inspiring your team and delivering excellent customer service. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead and inspire your colleagues. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you motivated others to achieve their best, as this will resonate well with the interviewers.
✨Demonstrate Flexibility and Adaptability
Wickes values employees who can handle a variety of tasks throughout the day. Be ready to discuss situations where you've had to juggle multiple responsibilities or adapt quickly to changing circumstances. This will show that you're prepared for the dynamic environment of the store.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask questions that reflect your interest in the company culture and values. Inquire about how Wickes supports its employees' wellbeing or how they encourage teamwork. This not only shows your genuine interest but also helps you assess if the company is the right fit for you.
