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- Tasks: Lead your team to deliver top-notch customer service and tackle daily challenges.
- Company: Wickes, a forward-thinking company focused on inclusivity and wellbeing.
- Benefits: Enjoy bonuses, generous leave, discounts, and a supportive work culture.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real difference in customers' lives while developing your leadership skills.
- Qualifications: Experience in fast-paced customer environments and strong organisational skills.
The predicted salary is between 28800 - 42000 ÂŁ per year.
Our Store Assistant Managers are at the heart of our stores. This is a fast‑paced, hands‑on role where no two days are the same. You’ll lead from the front, support your team, and keep everything running smoothly. All while delivering a brilliant experience for our customers.
If you’re looking for a role where you can grow, take ownership and develop towards becoming a Store Manager, this could be the opportunity for you.
The role
As a Store Assistant Manager, you’re the go‑to person on shift. One moment you might be helping a customer design their dream kitchen or bathroom, the next you’re supporting a delivery, or solving a customer issue. It’s a role that keeps you moving, thinking and leading all day.
Key responsibilities
You will play a key part across all areas of the store, including:
- Leading the store in the Store Manager’s absence
- Driving performance through sales and strong service
- Inspiring and supporting colleagues to deliver great customer service
- Keeping the store safe, legal and operationally strong
- Managing day‑to‑day operations
At Wickes, we operate across four key areas of the store:
- Helping customers find what they need (self‑serve)
- Supporting larger home projects from design to installation (showroom)
- Delivering great service through our sales teams (assisted selling)
- Making sure orders are fulfilled smoothly (order fulfilment)
It’s a varied, hands‑on role where you’ll build real leadership experience and learn every part of our business.
About you
You’ll thrive in this role if you enjoy variety and a fast‑paced environment. This is a role for someone who’s comfortable taking ownership. We’re looking for someone who:
- Has experience in a customer‑facing environment
- Can lead and motivate a team, even during busy or challenging days
- Is organised, adaptable and solutions‑focused
- Brings strong communication and people skills
- Takes pride in delivering a great customer experience
Experience in retail, trade, or a similar environment is essential. But it’s only as important as your behaviour and mindset.
What you’ll bring
- A hands‑on approach and willingness to get stuck in across all areas of the store
- Problem‑solving skills and resilience in a fast‑moving environment
- T he ability to balance customer needs, team support and operational priorities
- Confidence using systems and technology in day‑to‑day tasks
- A full UK driving licence and flexibility to support nearby stores when needed
What we offer
- We’ll support you to grow and develop your leadership skills, with real opportunities to progress.
- Up to 7.5% annual bonus + up to ÂŁ300 per month gainshare bonus
- 6% pension contribution matched
- Up to 35 days’ holiday including bank holidays
- 20% colleague discount
- Save‑as‑you‑earn scheme
- Life assurance
- Access to Digital GP and wellbeing support
- Discounts and cashback across a wide range of retailers
A few things to know
- This is a physically active, hands‑on role.
- You may occasionally support nearby stores, so some flexibility and travel is needed.
- Flexible working can be discussed as part of your application.
What to do next
If you’re ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers’ homes, we’d love to hear from you.
Apply today.
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Assistant Manager employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound like yourself, not a robot! Think about how your past experiences relate to the role of Assistant Manager and be ready to share those stories.
✨Tip Number 3
Dress the part! Make sure your outfit is smart and reflects the company's style. First impressions matter, and looking the part can give you that extra boost of confidence when you walk into the interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can inspire and lead a team while delivering top-notch experiences for our customers.
Tailor Your CV: Make sure your CV highlights your experience in fast-paced environments. We love seeing examples of how you've handled various tasks, just like the ones you'll face at Wickes!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us see why you're the perfect fit for the role!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wickes
✨Know the Company Inside Out
Before your interview, take some time to research Wickes and its values. Understand their commitment to customer service and how they create an inclusive workplace. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to inspire and lead your team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and ensure a great customer experience, as this is key for the role.
✨Demonstrate Flexibility and Organisation
Wickes values employees who can handle a variety of tasks. Be ready to discuss how you've managed multiple responsibilities in a fast-paced environment. Share specific instances where your organisational skills helped you juggle different duties while maintaining high service standards.
✨Prepare Questions to Ask
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or how Wickes supports employee wellbeing. This not only shows your interest but also helps you gauge if the company is the right fit for you.