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For Companies At a Glance
- Tasks: Lead your team to deliver exceptional customer experiences and tackle daily challenges.
- Company: Join Wickes, a company that values integrity and teamwork.
- Benefits: Enjoy a competitive salary, bonuses, generous leave, and wellness perks.
- Why this job: Make a real impact in a dynamic environment while inspiring others.
- Qualifications: Experience in fast-paced customer service and strong organisational skills.
- Other info: Flexible working options and a commitment to colleague wellbeing.
The predicted salary is between 27400 - 30580 £ per year.
Overview
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
Permanent and Full-time, 39 hours per week.
About you
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Salary from £27,400
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
“Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form”
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Assistant Manager employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wickes' values and how they align with yours. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! As an Assistant Manager, you'll need to handle various situations. Think of examples from your past experiences where you’ve inspired your team or resolved customer issues, and be ready to share them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you can inspire others and create a fantastic experience for our customers at Wickes.
Tailor Your CV: Make sure your CV highlights your experience in fast-paced environments. We love seeing examples of how you've handled challenges and led teams, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us see why you’d be a great fit for the Assistant Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wickes
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Assistant Manager at Wickes entails. Familiarise yourself with their customer service ethos and how you can inspire your team to deliver exceptional experiences. Think about examples from your past that showcase your ability to handle a fast-paced environment.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare to discuss your leadership style and provide specific examples of how you've motivated colleagues in previous roles. Highlight any experience you have in training or mentoring others, as this will demonstrate your capability to inspire and guide your team.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations you might face at Wickes. For instance, how would you handle a difficult customer or a delivery issue? Practise your responses to these scenarios, focusing on problem-solving and maintaining a positive customer experience.
✨Emphasise Your Organisational Skills
In a role that requires juggling multiple tasks, showcasing your organisational skills is key. Be prepared to discuss how you prioritise tasks and manage your time effectively. Share examples of how you've successfully handled various responsibilities simultaneously in previous jobs.