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For Companies At a Glance
- Tasks: Lead your team to deliver top-notch customer experiences and tackle daily challenges.
- Company: Wickes, a company committed to doing the right thing for customers and the planet.
- Benefits: Enjoy bonuses, generous leave, discounts, and a range of wellbeing perks.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in fast-paced customer service and strong organisational skills.
- Other info: Flexible working options and a focus on inclusivity and colleague wellbeing.
The predicted salary is between 28800 - 42000 £ per year.
The Role…
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
About you…
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you…
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Vacancy reference #99769
Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form
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Assistant Manager employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wickes' values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their unique environment.
✨Tip Number 2
Practice your customer service scenarios! As an Assistant Manager, you'll need to handle various situations. Think of examples from your past experiences where you’ve inspired a team or resolved a customer issue, and be ready to share them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart outfit can help you feel more confident and ready to tackle any questions thrown your way.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can inspire and lead a team while delivering top-notch experiences for our customers.
Tailor Your Experience: Make sure to highlight your experience in fast-paced environments. We’re looking for someone who can juggle multiple tasks, so share specific examples of how you've managed similar situations in the past.
Be Organised: Demonstrate your organisational skills in your application. We love candidates who can keep things running smoothly, so mention any tools or methods you use to stay on top of your game.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Wickes
✨Know the Role Inside Out
Make sure you understand what an Assistant Manager does at Wickes. Familiarise yourself with their customer service approach and how they handle various tasks. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and led a team in a fast-paced environment. Think about specific situations where you motivated colleagues or resolved conflicts. This will highlight your ability to manage and support your team effectively.
✨Emphasise Your Customer Focus
Wickes values excellent customer service, so be ready to discuss how you've gone above and beyond for customers in previous roles. Share stories that illustrate your commitment to providing a great experience and how you handle challenging situations.
✨Be Ready for the Unexpected
Since the role involves juggling multiple tasks, prepare to discuss how you prioritise and manage your time. You might even want to think of a few scenarios where you had to adapt quickly to changing circumstances, as this will show your flexibility and problem-solving skills.
