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For Companies At a Glance
- Tasks: Lead your team to deliver exceptional customer experiences and tackle daily challenges.
- Company: Wickes, a dynamic retailer focused on customer satisfaction and team wellbeing.
- Benefits: Up to 35 days leave, bonuses, discounts, and a supportive work culture.
- Why this job: Be the driving force in a fast-paced environment and inspire your colleagues.
- Qualifications: Experience in customer service and strong organisational skills.
- Other info: Flexible working options and a commitment to inclusivity.
The predicted salary is between 28800 - 42000 £ per year.
Overview
The Role…
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
About you
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Vacancy reference #99764
\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\”
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Assistant Manager employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wickes' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service scenarios! As an Assistant Manager, you'll need to handle various situations. Think about how you'd inspire your team or resolve a customer issue, and be ready to share those examples during your interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Wickes, which can give you a leg up.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your application to highlight your experience in fast-paced environments, which is key for this role.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see how you can inspire and lead a team, so share examples of how you've done this in the past!
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your experience in fast-paced environments and any relevant achievements that demonstrate your organisational skills and ability to handle variety.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wickes
✨Know the Role Inside Out
Make sure you understand what an Assistant Manager does at Wickes. Familiarise yourself with their customer service approach and how they handle various tasks. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and led a team in a fast-paced environment. Think about specific situations where you motivated colleagues or resolved conflicts. This will highlight your ability to manage and support your team effectively.
✨Emphasise Your Customer Focus
Wickes values excellent customer service, so be ready to discuss how you've gone above and beyond for customers in the past. Share stories that illustrate your commitment to providing a great experience and how you handle challenging situations.
✨Be Ready for the Unexpected
As an Assistant Manager, you'll need to juggle multiple tasks. Prepare for situational questions that test your problem-solving skills. Think about how you'd handle a sudden delivery while assisting a customer, and be ready to share your thought process.
