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- Tasks: Lead your team to deliver top-notch customer experiences and tackle daily challenges.
- Company: Wickes, a forward-thinking company focused on customer satisfaction and team wellbeing.
- Benefits: Enjoy bonuses, generous leave, discounts, and a supportive work environment.
- Why this job: Be the driving force in a dynamic store and inspire your colleagues every day.
- Qualifications: Experience in fast-paced customer service and strong organisational skills.
- Other info: Flexible working options and a commitment to inclusivity and wellbeing.
The predicted salary is between 28800 - 43200 ÂŁ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
The Role…
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
About you…
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you…
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 7.5% annual bonus and up to ÂŁ300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues\’ wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Vacancy reference # 99627
\”Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required – general enquiries, or direct CV applications cannot be accepted via this form\”
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Assistant Manager employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wickes' values and how they align with yours. This will help you show that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice your customer service scenarios! As an Assistant Manager, you'll need to handle various situations. Think of examples from your past experiences where you’ve gone above and beyond for customers and be ready to share them.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've inspired and led teams in the past. Use specific examples to demonstrate your ability to motivate others and create a positive work environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can inspire others and create a fantastic experience for our customers.
Tailor Your CV: Make sure your CV highlights your experience in fast-paced environments. We love seeing examples of how you've handled challenges and led teams, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Wickes
✨Know the Company Culture
Before your interview, take some time to understand Wickes' unique culture and values. Familiarise yourself with their commitment to customer service and inclusivity. This will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to inspire and lead your team. Prepare examples from your past experiences where you've successfully motivated colleagues or resolved conflicts. Highlighting these skills will demonstrate your capability to handle the fast-paced environment at Wickes.
✨Prepare for Varied Scenarios
Expect questions about handling diverse situations, from customer service challenges to logistical issues. Think of specific instances where you've had to juggle multiple tasks effectively. This will show your adaptability and readiness for the variety of tasks at Wickes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if Wickes is the right fit for you.
