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- Tasks: Lead a dynamic team, support customers, and ensure smooth store operations every day.
- Company: Join Wickes, a growing retailer with a supportive and down-to-earth culture.
- Benefits: Enjoy competitive bonuses, up to 35 days holiday, and a generous colleague discount.
- Other info: Flexible working options available; perfect for those seeking growth in retail.
- Why this job: Gain real leadership experience while making a difference in customers' homes.
- Qualifications: Experience in customer service and a passion for teamwork are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our Store Assistant Managers are at the heart of our stores. This is a fast-paced, hands-on role where no two days are the same. You'll lead from the front, support your team, and keep everything running smoothly, all while delivering a brilliant experience for our customers.
The role involves:
- Supporting the Store Managers
- Leading the store in the Store Manager's absence
- Delivering results through sales and exceptional service
- Inspiring and supporting colleagues to deliver great customer service
- Ensuring store safety, compliance, and operational excellence for everyone
- Managing day-to-day operations
At Wickes, we operate across four key areas of the store:
- Helping customers find what they need (self-serve)
- Supporting larger home projects from design to installation (showroom)
- Delivering great service through our sales teams (assisted selling)
- Making sure orders are fulfilled smoothly (order fulfilment)
You'll thrive in this role if you enjoy variety and a fast-paced environment. We're looking for someone who:
- Has experience in a customer-facing environment
- Can lead and motivate a team, even during busy or challenging days
- Is organised, adaptable, and solutions-focused
- Brings strong communication and people skills
- Takes pride in delivering a great customer experience
Experience in retail, trade, or a similar environment is essential, but it's only as important as your behaviour and mindset.
What you'll bring:
- A hands-on approach and willingness to get stuck in across all areas of the store
- Problem-solving skills and resilience in a fast-moving environment
- The ability to balance customer needs, team support, and operational priorities
- Confidence using systems and technology in day-to-day tasks
- A full UK driving licence and flexibility to support nearby stores when needed
We offer support to grow and develop your leadership skills, with real opportunities to progress, including:
- Up to 7.5% annual bonus + up to £300 per month gainshare bonus
- 6% pension contribution matched
- Up to 35 days' holiday including bank holidays
- 20% colleague discount
- Save-as-you-earn scheme
- Life assurance
- Access to Digital GP and wellbeing support
- Discounts and cashback across a wide range of retailers
This is a hands-on role. You may occasionally support nearby stores, so some flexibility and travel is needed. Flexible working can be discussed as part of your application.
If you're ready to take the next step in your retail career, build leadership experience, and be part of a team that makes a real difference to customers' homes, we'd love to hear from you. Apply today.
Assistant Manager in Adlington employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Adlington
✨Tip Number 1
Get to know the company inside out! Research Wickes, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of times you've led a team or solved a problem in a fast-paced environment. We want to hear how you inspire others and keep things running smoothly, so have those examples ready to go.
✨Tip Number 3
Be yourself! Authenticity goes a long way. Show us your personality and how you connect with customers and colleagues. We’re looking for someone who can bring a positive vibe to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Wickes family and ready to take on this exciting role.
We think you need these skills to ace Assistant Manager in Adlington
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Assistant Manager role. Highlight your relevant experience in customer service and leadership. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for us.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wickes
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of an Assistant Manager. Familiarise yourself with the store's operations, from customer service to order fulfilment. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams, especially in fast-paced environments. Think of specific examples where you've motivated your team or solved a problem under pressure. This will highlight your ability to take ownership and inspire others.
✨Emphasise Customer Experience
Since delivering a brilliant customer experience is crucial, come ready with examples of how you've gone above and beyond for customers in previous roles. This will show that you understand the importance of customer satisfaction and are committed to maintaining high standards.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the company's plans for expansion or how they support employee development. This not only shows your interest in the company but also gives you insight into their culture and future opportunities.