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For Companies At a Glance
- Tasks: Lead and support installation teams, ensuring top-notch service and quality.
- Company: Wickes, a leading retailer in home improvement with a focus on customer satisfaction.
- Benefits: Competitive salary, annual bonus, generous leave, and various employee perks.
- Other info: Join an inclusive workplace that prioritises wellbeing and career growth.
- Why this job: Make a real difference in customers' home projects while developing your leadership skills.
- Qualifications: Experience managing teams and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
As Field Installations Manager, you’ll play a key part in delivering exceptional service to our customers and installers. Your main tasks include guiding and supporting a network of installation businesses across the Newport area, bringing in new installers, building strong relationships with our stores and the National Customer Service Centre, acting as a go‑to person for both customers and installers, ensuring installation work meets our standards through monitoring quality and implementing risk management, ensuring installers follow health and safety guidelines, improving our service while keeping costs in check, and working closely with store teams and Design Consultants to improve delivery overall. This is a permanent, full‑time role (40 hours per week) based in the Newport area.
About You
You have experience managing multi‑location teams, either in the field or as a senior store manager. You are able to manage teams and achieve results, communicate clearly and build strong relationships with diverse stakeholders, understand customer needs and keep them satisfied, collaborate effectively across the business, organise and follow health and safety and service delivery guidelines. A valid driving licence and the ability to travel are required. Experience in home‑improvement installations is a bonus but not mandatory. Your ability to connect, engage and influence people is valued.
What We Offer
- Competitive salary plus car allowance
- Annual bonus of up to 15%
- Up to 35 days annual leave including 8 days bank holidays
- Up to 10% matched employer pension contribution
- 20% colleague discount
- Family‑friendly policies
- Save‑as‑you‑earn scheme
- Cashback health scheme
- Cycle‑to‑work scheme
- Life assurance
- Peppy
- Aviva Digital GP
- Financial education & loans
- Discount platform with savings at numerous retailers
- Savings on gym membership
Inclusive workplace with focus on wellbeing
About Us
Wickes is a leading multichannel retailer offering a full range of products and services for home projects. Our unique service includes design consulting and access to the Wickes Approved Contract Installer Network, helping customers plan, design, and complete their home projects from concept to completion.
Field Manager in Abertillery employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Manager in Abertillery
✨Tip Number 1
Network like a pro! Reach out to your connections in the home improvement industry, especially those who might know about opportunities at Wickes. A friendly chat can sometimes lead to a job offer before it even gets advertised!
✨Tip Number 2
Prepare for the interview by researching Wickes and its values. Understand their approach to customer service and installation quality. This way, you can show how your experience aligns perfectly with what they’re looking for.
✨Tip Number 3
Practice your communication skills! As a Field Installations Manager, you'll need to build strong relationships. Role-play common interview questions with a friend to boost your confidence and ensure you can articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Field Manager in Abertillery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Installations Manager role. Highlight your experience in managing teams and building relationships, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect fit. Don’t forget to mention any relevant experience in home-improvement installations if you have it!
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your application demonstrates your ability to communicate clearly and effectively. Use examples from your past experiences to illustrate this.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Wickes
✨Know Your Stuff
Make sure you understand the role of a Field Installations Manager inside out. Familiarise yourself with Wickes' services, especially how they support installers and customers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves building relationships with diverse stakeholders, be ready to share examples of how you've successfully managed teams or collaborated with others in the past. Highlight your communication skills and ability to connect with people from different backgrounds.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges in previous roles, especially related to managing installations or ensuring quality standards. Be prepared to discuss how you approached these situations and what the outcomes were.
✨Health and Safety Awareness
Given the importance of health and safety guidelines in this role, brush up on relevant regulations and be ready to discuss how you've implemented safety measures in past positions. Showing that you prioritise safety will resonate well with the interviewers.