At a Glance
- Tasks: Lead the team to deliver exceptional customer experiences and tackle daily challenges.
- Company: Wickes, a company committed to doing the right thing for customers and the planet.
- Benefits: Enjoy bonuses, generous leave, discounts, and a range of wellbeing perks.
- Other info: Flexible working options and a focus on inclusivity and colleague wellbeing.
- Why this job: Be the driving force in a dynamic environment where every day is different.
- Qualifications: Experience in fast-paced customer service and strong leadership skills.
The predicted salary is between 28800 - 42000 £ per year.
The Role
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.
About You
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What We Can Offer You
Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
- Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview.
Assistant Manager in Abertillery employer: Wickes
Wickes is an exceptional employer that prioritises the wellbeing of its employees while fostering a vibrant and inclusive work culture. As an Assistant Manager, you will benefit from a competitive salary, generous bonuses, and extensive annual leave, all within a supportive environment that encourages personal growth and development. With a focus on delivering outstanding customer service and a commitment to sustainability, Wickes offers a unique opportunity to make a meaningful impact in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Abertillery
✨Tip Number 1
Get to know the company culture! Before your interview, check out Wickes' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their unique environment.
✨Tip Number 2
Practice your customer service scenarios! As an Assistant Manager, you'll need to handle various situations. Think about how you'd inspire your team or resolve customer issues, and be ready to share those examples during your interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the interview process, plus it shows your enthusiasm for joining the Wickes family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates directly from us at StudySmarter.
We think you need these skills to ace Assistant Manager in Abertillery
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see how you can inspire and lead a team while delivering top-notch experiences for our customers.
Be Specific:Use specific examples from your past experiences to demonstrate your skills in a fast-paced environment. We love seeing how you've tackled challenges and made a difference in your previous roles.
Tailor Your Application:Make sure to tailor your application to the Assistant Manager role at Wickes. Highlight your organisational skills and ability to juggle multiple tasks, as this is key to thriving in our dynamic store environment.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Wickes
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Assistant Manager at Wickes entails. Familiarise yourself with the responsibilities mentioned in the job description, like inspiring your team and delivering excellent customer service. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead and inspire your colleagues. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you motivated others to achieve their best, as this will resonate well with the interviewers.
✨Demonstrate Flexibility and Organisation
Wickes values adaptability, so be ready to discuss how you've handled various tasks in a fast-paced environment. Share specific instances where you juggled multiple responsibilities, like assisting customers while managing deliveries. This will show that you're capable of thriving in their dynamic setting.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the company culture or team dynamics. This not only shows your interest in the role but also helps you gauge if Wickes is the right fit for you. Plus, it leaves a positive impression on the interviewers!
