Lead ICT Technician

Lead ICT Technician

Full-Time 25000 - 31000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure smooth tech operations and support for staff and students.
  • Company: Join Wickersley Partnership Trust, a collaborative network of schools in South Yorkshire.
  • Benefits: Enjoy a competitive salary, generous pension schemes, and health benefits.
  • Why this job: Make a real difference in education by enhancing digital learning environments.
  • Qualifications: Experience in ICT support and relevant IT qualifications required.
  • Other info: Opportunities for professional growth in a supportive educational setting.

The predicted salary is between 25000 - 31000 Β£ per year.

Are you an experienced IT professional with a knack for leadership? We are seeking a proactive Lead ICT Technician to oversee our support team, ensuring our technology infrastructure runs smoothly and that staff and students have the digital tools they need to succeed.

As the Lead ICT Technician, you will bridge the gap between technical strategy and daily operations. You will support the Network Manager in maintaining the school's network while taking direct responsibility for the service desk. Your role involves managing the ICT support team's workflow, allocating tasks, and ensuring technical issues are resolved promptly to minimise disruption to learning. From installing hardware to monitoring system security and mentoring junior technicians, you will be pivotal in maintaining a robust digital environment for the academy.

Responsibilities

  • Team Leadership: Supervise the ICT support team by managing the helpdesk workflow, allocating tasks, and identifying training needs to ensure high service standards.
  • Technical Operations: Oversee the installation and maintenance of hardware and software, ensuring ICT areas are fully operational and technical issues are resolved quickly to minimise disruption.
  • Network & Security: Support the Network Manager in maintaining infrastructure, whilst monitoring system integrity, security protocols, and adherence to safeguarding and internet usage policies.
  • User Support: Provide expert technical support and basic training to staff and students, ensuring the effective use of technology to maximise learning and administrative outcomes.

The successful candidate must have significant experience in an ICT support role, preferably within an educational setting, and a relevant IT qualification (e.g., NVQ Level 3/4, CompTIA, or equivalent).

Why Join Us?

  • Competitive salary
  • Generous Local Government (support staff) and Teacher Pension Schemes
  • Health and Wellbeing, including a Westfield Health subscription
  • Professional Growth and Development

Closing date: Noon, Monday 23rd February 2026

To be successful in your application, you will need to demonstrate an effective and creative approach to education, a passion for your subject, and a commitment to supporting the development of the department.

In line with our commitment to safeguarding and promoting the welfare of our students, the appointment will be subject to an enhanced criminal record check and satisfactory references.

Please note we operate safer recruitment and do not accept CVs. All applicants must complete an application form in full. Please upload a supporting statement which should be no longer than two sides of A4, clearly demonstrating why you are applying for this position and how you meet the competencies of this role using examples from your current and previous experience.

Lead ICT Technician employer: Wickersley Partnership Trust

At Wickersley Partnership Trust, we pride ourselves on being an exceptional employer dedicated to fostering a collaborative and inclusive work environment. As a Lead ICT Technician, you will benefit from a competitive salary, generous pension schemes, and a strong focus on professional growth and development, all while contributing to the success of our students in South Yorkshire. Join us in making a meaningful impact in education, where your expertise will be valued and your career can flourish.
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Contact Detail:

Wickersley Partnership Trust Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Lead ICT Technician

✨Tip Number 1

Get to know the school and its values! Before your interview, do a bit of research on Rawmarsh Community School and Wickersley Partnership Trust. Understanding their commitment to inclusivity and high standards will help you align your answers with their ethos.

✨Tip Number 2

Show off your leadership skills! As a Lead ICT Technician, you'll be managing a team. Be ready to share examples of how you've successfully led teams in the past, tackled challenges, and ensured smooth operations in tech environments.

✨Tip Number 3

Prepare for technical questions! Brush up on your knowledge of network security, hardware installation, and troubleshooting. Being able to demonstrate your technical expertise will set you apart from other candidates.

✨Tip Number 4

Apply through our website! We encourage you to submit your application via the Wickersley Partnership Trust recruitment site. It’s the best way to ensure your application gets the attention it deserves!

We think you need these skills to ace Lead ICT Technician

Team Leadership
Technical Operations
Network Management
System Security Monitoring
User Support
Helpdesk Management
Task Allocation
Training and Mentoring
Hardware Installation
Software Maintenance
Problem Resolution
Communication Skills
Adaptability
Educational IT Experience
Relevant IT Qualification

Some tips for your application 🫑

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming our Lead ICT Technician and how you can contribute to our mission of supporting students and staff.

Tailor Your Supporting Statement: Make sure your supporting statement is tailored specifically to this role. Highlight your relevant experience and skills that match the job description, especially in team leadership and technical operations. We love seeing how your background aligns with what we need!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications. Remember, you have a two-page limit, so make every word count!

Apply Through Our Website: Don’t forget to apply through our recruitment website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our trust there.

How to prepare for a job interview at Wickersley Partnership Trust

✨Know Your Tech Inside Out

Make sure you brush up on the technical skills listed in the job description. Be ready to discuss your experience with hardware installation, software maintenance, and network security. The interviewers will want to see that you can handle the technical demands of the role.

✨Showcase Your Leadership Skills

As a Lead ICT Technician, you'll be supervising a team. Prepare examples of how you've successfully led a team in the past, managed workflows, or identified training needs. Highlighting your leadership experience will show that you're ready for this responsibility.

✨Understand the School's Values

Familiarise yourself with Wickersley Partnership Trust's commitment to inclusivity and collaboration. Be prepared to discuss how your values align with theirs and how you can contribute to their mission of supporting students' development.

✨Prepare Questions for Them

Interviews are a two-way street! Think of insightful questions to ask about the school's technology strategy, team dynamics, or professional development opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

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