HR Co-ordinator in Glasgow

Function: HR / Colleague Experience Team

Location: Head Office, Glasgow or Grangemouth - Hybrid - 2–3 days per week in office.

Job Level: 3

Contract: Full Time / Permanent - 35 Hours per week

Role Reports to: Colleague Experience Lead

Date vacancy will close: Tuesday, 5th May 2026. Where we receive high numbers of applications we may close vacancies early.

We are a Scottish company specialising in whisky with a global presence and a team of 675 colleagues across 17 countries. We value innovation, quality and growth.

What the opportunity looks like

The HR Coordinator is an individual contributor role responsible for providing timely, accurate and practical HR support to colleagues, managers and third parties. The role manages HR queries and requests, delivering end‑to‑end colleague lifecycle administration, supporting cyclical HR activity, absence management and low‑complexity employee relations, and ensuring a consistent and positive colleague experience across the business.

Responsibilities

• HR query management and stakeholder support – Independently manage HR queries and requests from colleagues, managers and third parties, resolving issues directly or guiding stakeholders to appropriate guidance and knowledge hubs, and escalating more complex matters where required.
• End‑to‑end colleague lifecycle administration – Independently deliver accurate and timely administration across the full colleague lifecycle, including onboarding, reference checks, contract creation, starters, movers, leavers and associated system updates.
• Absence management and low‑complexity ER support – Manage the absence management process in line with policy, support managers with guidance and administration, and contribute to low‑complexity employee relations activity under agreed frameworks.
• Delivery of cyclical HR activity and people interventions – Coordinate and support key cyclical HR activity such as long‑service awards, corporate induction and other planned people interventions, ensuring activity is delivered accurately and on time.
• HR administration and financial processing – Manage HR administration tasks, including documentation management, invoicing and coordination with internal and external suppliers.
• Knowledge management and self‑service support – Contribute to maintaining accurate HR content within knowledge hubs, ensuring guidance remains current and supports effective self‑service for colleagues and managers.
• Collaboration and cross‑cover within HR Operations – Work closely with other HR colleagues, maintaining familiarity with each other’s areas to provide effective cover during periods of absence.
• Continuous improvement of HR service delivery – Identify recurring queries, process gaps or improvement opportunities and contribute ideas to improve HR processes, guidance and service delivery.

Skills and experience

• A qualification in HR, business administration or a related discipline is desirable but not essential.
• A sound working knowledge of HR operations and the confidence to provide accurate practical guidance to colleagues, managers and third parties across day‑to‑day HR activity.
• Working knowledge of core HR processes across the colleague lifecycle, including onboarding, contractual changes, starters, movers, leavers and absence management.
• Experience managing HR queries and requests, with the ability to provide clear guidance, signpost to appropriate resources and escalate issues appropriately.
• Understanding of the importance of accuracy, confidentiality and compliance when handling colleague data and HR documentation.
• Experience supporting payroll‑related HR activity, including timely and accurate administration that supports payroll processing.
• Strong organisational skills, with the ability to manage competing priorities and cyclical HR activity.

Why join us

We offer a competitive salary, bonus package, life assurance, competitive pension, excellent product allowance, 35 days annual leave and enhanced family‑friendly policies. For additional information visit our Rewards & Benefits page.

We believe that everyone has the potential for growth in our roles! If you have relevant experiences that could help you succeed, we encourage you to apply rather than feel you have to meet every single requirement.