At a Glance
- Tasks: Manage customer accounts and collect outstanding debts to ensure smooth cash flow.
- Company: Join Whyte and Mackay, a leading whisky brand with a global presence.
- Benefits: Enjoy competitive salary, bonus, 35 days leave, and family-friendly policies.
- Other info: Hybrid work model with opportunities for professional growth.
- Why this job: Be part of a dynamic team driving financial success in a renowned whisky company.
- Qualifications: Experience in credit control and strong attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Head Office, Glasgow — Hybrid 2‑3 days per week in office.
Contract: Full Time / 12 Month FTC / Secondment
Reports To: Credit Controller
Closing Date: Friday, 31st July 2026
Who we are: Born in Glasgow, made in Scotland and enjoyed around the world. Whyte and Mackay is home to a collection of multi‑award‑winning global whisky brands led by The Dalmore, Fettercairn, Jura and Tamnavulin. Our mission is to be a driving force in whisky, renowned for building brands that stand‑out. Enabled by our brilliant community of 675 colleagues, reaching across 17 countries and counting. We’re led by our values, continuing to grow and invest and looking for great talent to join our brilliant community.
Overview: Responsible for the effective collection of outstanding debt and management of customer accounts, ensuring timely cash flow and minimising financial risk, while supporting business objectives through accurate reporting and stakeholder collaboration.
Responsibilities:
- Cash Collection & Risk Management: Proactively manage and collect outstanding debt, following established processes to reduce overdue balances.
- Account Reconciliation & Query Handling: Investigate and resolve routine account queries, escalating complex issues where required to ensure accurate balances.
- Reporting & Data Maintenance: Generate standard reports and maintain accurate records within systems to support cash collection and audit requirements.
- Credit Control Governance: Maintain strong credit control procedures, including reviewing credit limits and validating account data using external credit agencies.
- Stakeholder Communication: Communicate with internal teams and customers to resolve queries and support the collection process.
- Process Compliance & Improvement: Follow established processes and identify opportunities to improve efficiency or data accuracy.
Qualifications:
- Experience in credit control and debt collection processes
- Understanding of accounting principles and financial systems
- Experience with ERP systems (e.g. Coda or equivalent)
- Excellent planning and organising skills
- Strong attention to detail
Benefits: We offer a competitive salary, bonus package, life assurance, competitive pension, excellent product allowance, 35 days annual leave, plus enhanced family‑friendly policies. Our Rewards & Benefits page has further information.
Credit Controller in Glasgow employer: Whyte & Mackay
Whyte and Mackay is an exceptional employer, offering a vibrant work culture that celebrates creativity and collaboration within the luxury on-trade sector in London. Employees benefit from a competitive salary, generous bonus structure, and extensive annual leave, alongside opportunities for personal and professional growth through engaging training sessions and brand ambassador roles. Join our passionate team and be part of a company that values its people and invests in their future while working with some of the most prestigious brands in the industry.
