Whyte & Mackay is seeking a Consumer Service Coordinator to join our team in Scotland. You will be the primary contact for consumers across The Dalmore, Jura, Fettercairn and Tamnavulin and collaborate with Brand, Direct-to-Consumer, Distillery, and Quality teams to continually enhance their experience.
Youβll handle inquiries, online orders, and social media engagement, while developing FAQs and monitoring consumer trends to pre-empt questions and improve our service journey.
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Brand Experience Coordinator β Whisky Direct-to-Consumer in Glasgow employer: Whyte & Mackay
Whyte & Mackay is an exceptional employer, offering a dynamic work culture that prioritises sustainability and innovation in the heart of Glasgow. Employees benefit from a collaborative environment that fosters professional growth and development, with unique opportunities to make a tangible impact on environmental initiatives within the distilling industry. Join us to be part of a forward-thinking team dedicated to shaping a greener future while enjoying the rich heritage of our whisky brands.