Solution Architect in Guildford

Working Hours & Arrangements
40 hours per week (9am to 6pm, including one hour of unpaid break). Mondays to Thursdays office based; Fridays work from home.
Job Title
Solution Architect
Salary Range
£100,000 – £120,000 OTE per annum
Location
Guildford office, 2000, Cathedral Square, Cathedral Hill, Guildford GU2 7YL, United Kingdom
Reporting to
Artem Dombrovskyi
The Company
Servers.com is an Infrastructure as a Service (IaaS) company. We offer a full suite of computing, storage, and networking services across the US, Europe, and Asia. We are working with leading enterprises and up‑and‑coming firms in some of the most crucial and fastest‑growing industries in the world, including Big Data, Adtech, Fintech, Gaming, iGaming, Blockchain and Streaming. We were founded in 2014 by a group of hosting industry veterans. Servers.com is headquartered in Cyprus, EU. Servers.com provides access to premium server hosting solutions in over 26 datacentres globally.
Job Brief
We are looking for a Solution Engineer to join our Solution Architect team at Servers.com to work with our present and future customers from the different industries: gaming, finance, ad‑tech, etc. You will understand their challenges, assist them with the infrastructure design and help the customers progress into the hybrid cloud and bare metal cloud infrastructure.
Responsibilities
Overall solution design and product selection
Technical discovery: working closely with the customer, arranging the requirements, figuring out the opportunities and the limitations
Supporting the sales team during onboarding of potential new customers
Technical presentations, demos, screencasts to sales and customers
Reporting to the product management team about what improvements should be made to our product roadmap
Managing stock availability and deployment timelines together with the vendors and the supply chain managers
Learning about new products and technologies in the hosting infrastructure industry
Working in Guildford at least 4 days a week, as well as during business trips to customer sites and sales events
Experience / Qualifications / Skills
Strong understanding of IT infrastructure (cloud, on‑prem, hybrid)
Experience with cloud platforms (AWS, Azure, GCP)
Confident presenter with customer‑facing experience
Knowledge of networking, security, and system architecture. VLAN, RAID, CPU and hardware design, IP networking, IP routing and BGP
Ability to design scalable, reliable, and cost‑effective solutions
Ability to create technical documentation and architecture diagrams
Ability to explain complex technical topics to non‑technical audiences
Strong collaboration skills with sales, engineering, and product teams
Customer‑focused mindset with a problem‑solving approach
Ability to manage multiple opportunities in parallel
A fluent English speaker
Nice‑to‑have Requirements
Cloud Engineer, DevOps Engineer, or equivalent experience
Terraform: Hands‑on experience in writing infrastructure‑as‑code (IaC) templates for automating resource deployments
Already working as a Solution Architect
Experience with baremetal servers hardware
Basic scripting
STEM bachelor degree
Working Hours & Arrangements (repeated)
40 hours per week (9am to 6pm, including one hour of unpaid break), Mondays to Thursdays office based; Fridays work from home. Flexible‑working will be considered (2 WFH days a week) following completion of probational period.
We Offer
Private healthcare once probation period is passed
18 weeks generous paid leave after completion of 15 months of continuous service
Pension contribution 5% of the salary
28 annual leave days plus all