At a Glance
- Tasks: Prioritise and schedule tasks while managing customer relationships and operational issues.
- Company: Join a diverse and supportive team focused on personal development and community impact.
- Benefits: Enjoy 23 days annual leave, health support, and ongoing professional development.
- Other info: Flexible work environment with opportunities for growth and skill enhancement.
- Why this job: Make a real difference in your community while advancing your career.
- Qualifications: Good education, call handling experience, and strong communication skills required.
The predicted salary is between 26208 - 36700 £ per year.
Responsibilities
- Prioritising and scheduling backfill and reinstatement tasks
- Rescheduling jobs that fall out of programme
- Managing contract requirements for a range of jobs
- Handling calls and scheduling a range of works
- Validating each job to ensure the required information is available
- Managing customer and client relationships
- Ensuring all regulatory information is updated and logged in real time with status updates on the internal system
- Providing an efficient and flexible response to operational issues, to maintain levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales
Qualifications
- Good level of education
- Previous call handling/scheduling experience
- Ability to operate a computerized database system
- Good knowledge of office working systems
- Excellent communication skills
- Ability to work independently and as part of a team
- Demonstrate strong analytical skills and the ability to manage change
We’re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.
Are you a skilled work coordinator / administrator based near Bury St Edmunds, looking to earn £26,208 per year?
Benefits
- Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility with overtime
- Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more
- Training & Growth: Ongoing professional development to keep you at the top of your game
Work Coordinator employer: Why Liberty
At Liberty, we pride ourselves on being an excellent employer, offering a supportive and diverse work environment that prioritises personal development and wellbeing. Located near Bury St Edmunds, our team enjoys a healthy work-life balance with generous leave, access to 24/7 health services, and continuous training opportunities, making it an ideal place for skilled professionals looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Work Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Work Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to scheduling and customer relationship management. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, bring along examples of how you've successfully managed schedules or handled operational issues in the past. Real-life stories can make a big impact!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Work Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous call handling and scheduling experience. We want to see how your skills match up with the responsibilities listed in the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Work Coordinator role. We love seeing enthusiasm and a genuine interest in our company, so let your personality come through.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. We appreciate well-structured writing that gets straight to the point, so keep it professional but friendly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Why Liberty
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Work Coordinator. Familiarise yourself with prioritising and scheduling tasks, as well as managing customer relationships. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Call Handling Skills
Since previous call handling experience is crucial for this role, prepare examples from your past jobs where you successfully managed calls and scheduled works. Be ready to discuss how you handled challenging situations and maintained a high level of service delivery.
✨Demonstrate Your Analytical Abilities
The job requires strong analytical skills, so come prepared with examples of how you've managed change or solved problems in previous roles. Think about specific instances where your analytical thinking led to improved processes or outcomes.
✨Emphasise Teamwork and Independence
This role requires the ability to work both independently and as part of a team. Be ready to share experiences that highlight your flexibility in adapting to different working styles. Discuss how you’ve collaborated with others while also taking initiative when needed.
