At a Glance
- Tasks: Drive online success through e-commerce management and engaging digital content creation.
- Company: Join WHW, a family-owned, award-winning dental manufacturer with a supportive culture.
- Benefits: Competitive salary, positive workplace, and opportunities for personal growth.
- Other info: Collaborative environment with a focus on continuous improvement and teamwork.
- Why this job: Make a real impact in a dynamic role focused on creativity and commercial success.
- Qualifications: 2 years' experience in e-commerce and strong social media skills required.
The predicted salary is between 27000 - 27000 £ per year.
Location: Flimwell, East Sussex
Salary: From £27,000 per annum (pro-rata)
Vacancy Type: Full-time or Part-time (minimum 24 hours)
Working Pattern: Office-based (this is not a remote or hybrid position)
About WHW
WHW is a family-owned, award-winning dental manufacturer and supplier, providing over 25,000 product lines to customers across the UK. Built on strong customer relationships and a commitment to continuous improvement, we pride ourselves on delivering outstanding service, quality products and exceptional customer support.
As our business continues to grow, we're looking for an enthusiastic, commercially minded E-commerce & Digital Content Executive to help drive the online success of WHW and our subsidiary brands. This is a varied, hands-on role with a strong emphasis on e-commerce, particularly Amazon Seller Central, where you'll take ownership of product listings, marketplace performance and online growth. Alongside this, you'll create engaging digital content, manage social media channels and support wider marketing activity to strengthen our brands and increase online sales.
The Role
This is an exciting opportunity for someone who enjoys combining commercial thinking with creativity. Your primary focus will be managing and developing our e-commerce channels, ensuring our products are presented accurately, competitively and effectively across Amazon and other online platforms.
Working across WHW and our subsidiary brands, you'll optimise product content, analyse sales performance, identify opportunities for growth and help deliver engaging digital marketing campaigns that increase brand awareness and online sales.
Key Responsibilities
- E-commerce & Marketplace Management
- Manage and optimise our online sales channels, with a particular focus on Amazon Seller Central.
- Create, maintain and optimise product listings, including titles, descriptions, keywords, images and A+ Content where appropriate.
- Ensure product information, pricing and digital assets remain accurate and up to date across all online platforms.
- Monitor sales performance, customer behaviour and marketplace analytics to identify opportunities for growth.
- Conduct competitor and market research to improve product visibility and maximise online sales.
- Support new product launches across Amazon, our websites and other online marketplaces.
- Monitor marketplace account health, customer feedback and performance metrics to ensure best practice is maintained.
- Digital Content & Marketing
- Manage social media channels across WHW and our subsidiary brands, including Facebook, Instagram, LinkedIn and other relevant platforms.
- Plan, create and schedule engaging written, graphic and video content.
- Maintain a content calendar aligned with marketing campaigns, promotions and company news.
- Support email marketing campaigns and website content updates.
- Monitor engagement and campaign performance, using insights to continually improve results.
- Ensure consistent branding and messaging across all digital channels.
- Collaboration
- Work closely with colleagues across Sales, Purchasing and Customer Services to support business objectives.
- Help identify opportunities for new products, promotions and online growth.
- Contribute ideas and initiatives that improve customer experience and increase online sales.
About You
You'll be organised, commercially aware and proactive, with a genuine interest in e-commerce and a passion for delivering engaging digital content. You'll enjoy analysing data, solving problems and continuously looking for ways to improve online performance.
Essential
- At least 2 years' experience in an e-commerce, marketplace or digital marketing role.
- Demonstrable hands-on experience managing Amazon Seller Central.
- Experience creating, maintaining and optimising online product listings.
- Strong understanding of e-commerce best practice and online merchandising.
- Experience managing business social media accounts.
- Excellent copywriting and written communication skills.
- Analytical mindset with the ability to interpret performance data and identify opportunities.
- Excellent organisational skills and strong attention to detail.
- Confident using Microsoft Office and online business systems.
- Able to manage multiple projects independently while working effectively within a team.
Desirable
- Experience with Amazon Advertising (Sponsored Products, Sponsored Brands or Sponsored Display).
- Experience with Shopify or other e-commerce platforms.
- Canva, Adobe Express or similar design software.
- Meta Business Suite, LinkedIn Campaign Manager or social media scheduling tools.
- Google Analytics or similar reporting platforms.
- Basic photography or video editing skills.
- Experience in manufacturing, healthcare or the dental sector (beneficial but not essential).
We welcome applicants from a range of backgrounds and will provide training to develop industry-specific product knowledge.
Why Join WHW?
At WHW, we believe our people are key to our success. We're committed to creating a positive, supportive workplace where employees are encouraged to learn, develop and contribute new ideas.
This is an opportunity to take ownership of a growing area of the business, working across multiple brands where your ideas and expertise will make a genuine impact. We value teamwork, professionalism and continuous improvement, and we're proud to foster an inclusive culture where everyone is treated with respect and encouraged to grow.
To Apply
If you feel you have the skills, enthusiasm and commercial mindset to help grow our online presence, we'd love to hear from you.
E-commerce & Digital Content Executive in Flimwell employer: WHW Plastics Ltd
WHW Plastics Ltd is an excellent employer, offering a vibrant work culture in the picturesque setting of Flimwell, East Sussex. We prioritise employee growth through continuous learning opportunities and encourage creativity and innovation, making it a rewarding place for those passionate about e-commerce and digital marketing.
StudySmarter Expert Advice🤫
We think this is how you could land E-commerce & Digital Content Executive in Flimwell
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like WHW Plastics Ltd are looking for when hiring for a E-commerce & Digital Content Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to WHW Plastics Ltd for the E-commerce & Digital Content Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at WHW Plastics Ltd as a E-commerce & Digital Content Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out WHW Plastics Ltd’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-commerce & Digital Content Executive.
We think you need these skills to ace E-commerce & Digital Content Executive in Flimwell
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at WHW Plastics Ltd, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with WHW Plastics Ltd's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at WHW Plastics Ltd. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at WHW Plastics Ltd
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that WHW Plastics Ltd uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at WHW Plastics Ltd. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
