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- Tasks: Provide exceptional customer service and maintain store standards on weekends.
- Company: Join WHSmith, a growing brand in airports and beyond, dedicated to enhancing every journey.
- Benefits: Enjoy employee discounts, paid leave, and support for your wellbeing.
- Why this job: Be part of a dynamic team, making customers' experiences memorable while developing your skills.
- Qualifications: Must provide 5 years of references and pass a background check.
- Other info: Flexible weekend hours with opportunities for growth in a vibrant environment.
15 July 2025
2x 10hour Temp contracts
Saturday and Sunday 0500 to 1015
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Weekend Early\'s Airside - Sales Assistant employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Early\'s Airside - Sales Assistant
✨Tip Number 1
Familiarise yourself with WHSmith's values and customer service standards. Understanding their commitment to exceptional customer experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to discuss your previous experience in retail or customer service. Highlight specific examples where you went above and beyond for customers, as this will demonstrate your passion for providing excellent service.
✨Tip Number 3
Since the role requires working early hours, be ready to express your flexibility and reliability. Mention any past experiences where you successfully managed early shifts or unusual hours.
✨Tip Number 4
Research the airport environment and the unique challenges it presents. Showing that you understand the fast-paced nature of working in an airport can set you apart from other candidates.
We think you need these skills to ace Weekend Early\'s Airside - Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Sales Assistant position. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous roles in retail or customer service, and include specific examples of how you've delivered exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work both independently and as part of a team. Mention your adaptability and motivation to meet company goals.
Prepare for Background Checks: Since the role requires a Criminal Records Bureau Check and 5 years of continuous references, gather all necessary documentation and references ahead of time to ensure a smooth application process.
How to prepare for a job interview at WHSmith
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the role's requirements.
✨Demonstrate Teamwork Skills
Since the role involves working as part of a team, be prepared to discuss how you collaborate with others. Highlight any previous experiences where you supported colleagues or contributed to a team goal.
✨Prepare for Airport Requirements
Familiarise yourself with the specific airport requirements mentioned in the job description. Be ready to discuss your references and any necessary documentation, such as your ID, to show that you meet the criteria.
✨Exhibit Adaptability
The ability to adapt to changing situations is crucial in a fast-paced environment like an airport. Prepare to share instances where you successfully adjusted to new challenges or changes in your work environment.
