At a Glance
- Tasks: Analyse business needs and recommend tech solutions to enhance processes and services.
- Company: Join WHSmith, a globally recognised brand with a collaborative culture.
- Benefits: Enjoy hybrid working, flexible hours, 24 days holiday, and staff discounts.
- Other info: Inclusive workplace with excellent career growth opportunities and support for all backgrounds.
- Why this job: Make a real impact by shaping business processes in a dynamic environment.
- Qualifications: Experience in business analysis and understanding of IT processes required.
The predicted salary is between 30000 - 40000 £ per year.
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. Our IT team works closely with stakeholders to develop and implement technology solutions. As a Business Analyst here you will be responsible for analysing, recommending and defining business requirements to implement new business models and enhance existing processes, products and services. Available to work from either Support Centre locations, London or Swindon.
What you will be doing:
- Requirement Elicitation - Capturing and documenting business requirements aligned with the business objective
- Process & BA Documentation - Preparing clear business analysis documentation, including current and future state processes, requirements / user stories and non-functional requirements, requirements traceability
- Stakeholder Relationships - Building effective working relationships with internal teams / stakeholders and external suppliers
- Supplier Engagement - Coordinating with suppliers to support the understanding of requirements and review solution designs
- Test Execution – Supporting the testing activities by reviewing test scenarios and testing outcomes, triaging defects, and supporting the business in User-Acceptance Testing
- Workshop Facilitation – Supporting meetings, workshops and discussions by taking notes, tracking actions and following up on the next steps
- Business Process / Change – Helping develop user guides and training materials to support business change and system adoption
- Project Governance - Working as part of the project team to identify upstream / downstream dependencies, risk and issues and input into the project timeline (for BA activities)
- Process Adherence – Following the WHSmith best practices documentation and methodology for project delivery
What we are looking for:
- A proven Business Analysis background
- Excellent understanding of IT processes and associated skills
- Experience of working with either Agile or Waterfall development methodologies
- Proven experience of managing multiple projects
- Ideally previous experience in Retail, Logistics, FMCG, Manufacturing or CPG
How we reward our teams:
- Hybrid Working Model from home and in the office
- 4pm Friday Finish
- Flexible Working
- 24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
- Family Friendly Leave
- Sharesave Scheme
- Annual Bonus based on company and personal performance
- Cycle to Work Scheme
- Staff Discount Card for railway stores (subject to policy)
About us:
Celebrating over 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 5,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.
Our business operates from two key locations. Our UK Travel and International office is based in a vibrant area of London, close to Aldgate and Liverpool Street Station, while the other is located at Swindon's International Business Park, just off the M4 with excellent transport links and over 100 on-site parking spaces. Across both locations, we're an ambitious team that thrives on pace, collaboration, and innovation. We foster an entrepreneurial culture where people are encouraged to take initiative, embrace new challenges, and help shape the future of our business.
At WHSmith, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you—you’re welcome here.
We’re also open to flexible working where possible, so if that’s something you need, let’s chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Junior Business Analyst in Swindon employer: WHSmith
At WHSmith, we prioritise our people, fostering a collaborative and innovative work culture that empowers employees to take initiative and drive change. With a hybrid working model, generous holiday allowances, and a commitment to inclusivity, we offer a supportive environment for personal and professional growth. Our vibrant London and Swindon locations provide excellent transport links and a dynamic atmosphere, making WHSmith an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Business Analyst in Swindon
✨Data-Driven Networking
Get yourself into the local business intelligence scene! Attend meetups and industry events where you can connect with professionals in the field. Sites like Meetup or Eventbrite often have listings for these types of gatherings. Who knows, you might meet someone from WHSmith!
✨Leverage Online Communities
Join online forums and LinkedIn groups focused on business intelligence. Engaging in discussions or sharing your insights can help you stand out. Plus, members often share job opportunities, including entry-level roles like Junior Business Analyst at places like WHSmith.
✨Show Off Your Skills
If you’ve done any projects or analyses—whether for school or personal interest—create a portfolio to showcase your work. Use platforms like GitHub or even your own website to make your skills visible. Recruiters love to see practical examples, especially for entry-level positions!
✨Apply Directly and Follow Up
Make sure to apply directly through our website when you see an opening for a Junior Business Analyst at WHSmith. After a week or so, don’t hesitate to follow up with a polite message expressing your interest. It shows you’re proactive and really keen on the opportunity!
We think you need these skills to ace Junior Business Analyst in Swindon
Some tips for your application 🫡
Show Your Analytical Spark:When applying for an entry-level business intelligence role at WHSmith, let your analytical skills shine through. Highlight any relevant coursework or projects where you’ve dealt with data analysis, and don’t forget to include any specific tools you’ve used, like SQL or Excel. It’s all about showcasing your ability to turn data into insights!
Include Relevant Certifications:If you’ve done any certifications related to business intelligence, like Tableau or Power BI, make sure to include them in your CV. This not only shows your commitment to the field but also gives you an edge over other candidates who may not have them. It’s a great way to demonstrate your proactive approach to learning.
Tailor Your Cover Letter to WHSmith:Your cover letter is your chance to connect with WHSmith personally. Mention why you’re excited about the prospect of joining them and how you can contribute to their goals. Use specific examples from your experience that align with their business intelligence needs!
Focus on Learning and Growth:As it’s an entry-level position, don’t hesitate to express your eagerness to learn and grow in the role. Talk about what you hope to achieve and how you look forward to developing your skills further in the business intelligence field. Employers love a candidate who's keen on expanding their knowledge!
How to prepare for a job interview at WHSmith
✨Master the Data Tools
Familiarise yourself with popular business intelligence tools like Tableau, Power BI, or SQL before the interview. We want to hear about your hands-on experience, so if you’ve created any dashboards or data reports, be ready to talk through them.
✨Demonstrate Your Analytical Skills
Prepare for technical questions that assess your analytical thinking. We might throw some sample data scenarios your way and ask how you'd approach solving them. Practice by finding case studies online and trying to tackle them yourself.
✨Show Your Passion for Learning
As this is an entry-level role, we’re looking for candidates who are eager to learn and grow. Be ready to discuss any online courses or workshops you’ve taken, especially those related to data analysis or business intelligence fundamentals.
✨Bring Your Best Examples
If you’ve worked on any projects or internships related to data analysis, don't be shy about sharing them. Whether it's a school project or a personal endeavour, having concrete examples will help us see your potential and how you can fit into the role at WHSmith.
