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- Tasks: Deliver exceptional customer service and maintain store standards on weekends.
- Company: Join WHSmith, a growing brand in airports and beyond.
- Benefits: Enjoy employee discounts, paid leave, and a supportive wellbeing programme.
- Why this job: Be part of a dynamic team making every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
- Other info: Flexible shifts available; perfect for students looking to earn extra cash.
The predicted salary is between 11 - 16 £ per hour.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us. The position is for Saturdays & Sundays, either working a 5am-2pm shift or a 1pm-10pm shift, totalling 16 hours per week.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Weekend Sales Assistant (Temporary) in Stansted Mountfitchet employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Sales Assistant (Temporary) in Stansted Mountfitchet
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your passion for providing exceptional service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. First impressions matter, and looking professional will help you stand out as a candidate who takes the role seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the WHSmith family right from the start!
We think you need these skills to ace Weekend Sales Assistant (Temporary) in Stansted Mountfitchet
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you’ve gone above and beyond to help customers, as this is what we value at WHSmith.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Sales Assistant. Mention your ability to work independently and as part of a team, as well as your adaptability to meet company goals.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WHSmith
✨Know the Company
Before your interview, take some time to research WHSmith. Understand their values, especially their commitment to exceptional customer service and inclusivity. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Whether it’s resolving an issue or creating a memorable shopping experience, these stories will highlight your passion for delivering exceptional service.
✨Be Ready for Shift Questions
Since the role involves specific shifts, be prepared to discuss your availability clearly. If you have preferences for the 5am-2pm or 1pm-10pm shifts, mention them upfront. This shows you’re organised and ready to commit to the hours required.
✨Demonstrate Team Spirit
WHSmith values teamwork, so think of examples where you’ve successfully worked as part of a team. Highlight how you supported colleagues or contributed to achieving a common goal. This will show that you can adapt and thrive in a collaborative environment.