At a Glance
- Tasks: Deliver exceptional customer service and maintain a tidy, inviting store.
- Company: Join WHSmith, a growing brand with a rich heritage.
- Benefits: Enjoy competitive pay, discounts, and support for your wellbeing.
- Other info: Inclusive workplace with opportunities for personal growth.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
As a Barista you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Barista is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Barista - Costa Coffee in Southampton employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa Coffee in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, check out WHSmith's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Barista, you'll need to deliver exceptional service. Role-play with a friend or family member to get comfortable with common customer interactions and how to handle them with confidence.
✨Tip Number 3
Be ready to showcase your teamwork! Think of examples where you've worked well with others. During the interview, share these stories to demonstrate your ability to support colleagues and contribute to a positive work environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the WHSmith team. Don’t miss out on this opportunity!
We think you need these skills to ace Barista - Costa Coffee in Southampton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any experiences where you’ve gone above and beyond for customers, as this is what we value at WHSmith.
Highlight Teamwork Skills: Being a Barista means working closely with others, so make sure to mention any teamwork experiences in your application. We love to see how you’ve supported colleagues in the past and contributed to a positive work environment.
Keep It Tidy and Inviting: Just like our stores, your application should be neat and well-organised. Use clear headings and bullet points to make it easy for us to read. A tidy application reflects your ability to maintain high standards in-store!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at WHSmith
✨Know Your Coffee
Familiarise yourself with different coffee types and brewing methods. Being able to discuss your favourite drinks or share a fun fact about coffee can show your passion for the role and impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think of specific situations where you went above and beyond to help a customer, as this aligns perfectly with what they’re looking for.
✨Team Player Attitude
Be ready to talk about your experience working in teams. Highlight how you’ve supported colleagues in previous roles and how you can contribute to a positive team environment at Costa Coffee.
✨Demonstrate Adaptability
Think of times when you had to adapt to changes or challenges at work. Share these experiences to show that you can meet the dynamic needs of the store and are motivated to achieve high standards.