Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and create amazing coffee experiences.
- Company: Join Smiths Family Kitchen/Costa Coffee/DMC, a community-focused café with a vibrant atmosphere.
- Benefits: Enjoy competitive pay, generous discounts, holidays, and support for your wellbeing.
- Why this job: Be the heart of the café, inspiring your team and making every customer's day better.
- Qualifications: Passion for coffee and experience in a fast-paced hospitality environment preferred.
- Other info: Flexible working options to help you balance life and work while growing your career.
The predicted salary is between 20000 - 30000 £ per year.
As a Barista Maestro at Smiths Family Kitchen/Costa Coffee/DMC, you’ll lead and inspire your team to provide exceptional customer service, creating a working environment that helps our colleagues to develop and achieve.
Smiths Family Kitchen/Costa Coffee/DMC offers over 40 beverage options that are hot, cold, and iced, as well as fresh baked products in store, patisserie items, hot breakfast, and lunch on the go. The company prides itself on supporting the local community and giving back to its customers with a wealth of offers, loyalty, and NHS discounts.
What being a Barista Maestro is all about:
- You’ll be the team leader inspiring the team every day, keeping customer service at the heart of everything you do, dedicated to creating incredible experiences for our customers whilst driving sales and commerciality.
- A passion for coffee and pride in making the perfect drink for every customer, every time!
- Creating a sense of pride within the store to ensure both colleagues and customer facilities are of the highest standard, and that we are operating safely and legally.
- Creating a culture of learning, support, and recognition - spotting opportunities for development of personal skills, product knowledge, and self-awareness to support our colleagues in an environment where everyone feels valued and welcome.
- Keeping teams up to date on store business performance and appropriately challenging what can be done to improve.
What our Store Leadership Team would love to see:
- A passion for providing a great customer experience in your stores by crafting great coffee with your passion and energy for that perfect blend.
- Current Team Leader / Barista (or equivalent) in a fast-paced hospitality retailer or similar environment - but not essential.
- Confident in energising, influencing, and motivating the store team to deliver exceptional service and performance.
- Organised, proactive - able to prioritise at pace in a fast-paced retail environment.
- Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor.
We know you’ll work hard to make WH Smith a success and our customers happy, so as well as your salary, pension scheme, holidays (Hourly paid 6.6 weeks including bank holidays), and employee discounts (up to 50%), we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental, or financial. WH Smith are proud to be an inclusive employer; we want our colleagues to feel welcome and free to be themselves with us. This means that whenever possible, we try our best to provide the flexibility to allow you to enjoy life’s big moments.
Café - Team Leader in Salisbury employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café - Team Leader in Salisbury
✨Tip Number 1
Get to know the company culture! Before your interview, check out Smiths Family Kitchen/Costa Coffee/DMC's social media and website. This will help you understand their values and how you can fit in as a Barista Maestro.
✨Tip Number 2
Practice your coffee knowledge! Brush up on different types of coffee drinks and brewing methods. Being able to chat about your passion for coffee during the interview will show you're the perfect fit for the role.
✨Tip Number 3
Show off your leadership skills! Think of examples where you've motivated a team or improved customer service. Sharing these stories will demonstrate that you can inspire your colleagues and create a great atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Smiths Family Kitchen/Costa Coffee/DMC.
We think you need these skills to ace Café - Team Leader in Salisbury
Some tips for your application 🫡
Show Your Passion for Coffee: Let us know how much you love coffee! Share your favourite drinks and any experiences you've had in the café world. This will help us see your enthusiasm and fit for the Barista Maestro role.
Highlight Your Leadership Skills: We want to hear about your experience leading a team. Share specific examples of how you've motivated and inspired others, especially in a fast-paced environment like ours.
Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the listing to show that you understand what we're looking for in a Barista Maestro.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at WHSmith
✨Know Your Coffee
As a Barista Maestro, your passion for coffee is key. Brush up on different coffee types, brewing methods, and the menu items offered at Smiths Family Kitchen/Costa Coffee/DMC. Being able to discuss your favourite drinks and how to make them will show your enthusiasm and expertise.
✨Showcase Leadership Skills
Prepare examples of how you've led a team in the past. Think about times when you motivated colleagues or improved customer service. Highlighting your ability to energise and influence others will resonate well with the interviewers.
✨Emphasise Customer Experience
Be ready to discuss how you prioritise customer service. Share specific instances where you went above and beyond to create an incredible experience for customers. This aligns perfectly with the role's focus on exceptional service.
✨Demonstrate Organisational Skills
In a fast-paced environment, being organised is crucial. Prepare to talk about how you manage your time and prioritise tasks effectively. Providing examples of how you've handled busy periods will show that you're proactive and ready for the challenges of the role.
