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- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WH Smith, a beloved high street staple for 230 years.
- Benefits: Enjoy flexible hours, employee discounts, and a supportive wellbeing programme.
- Why this job: Be part of a team that values your contributions and celebrates milestones.
- Qualifications: Passion for customer service and strong communication skills required.
- Other info: Flexible working across all 7 days; perfect for students!
Working hours: 20 per week. Candidates must be flexible across all 7 days.
WH Smith has a remarkable heritage, occupying its place as the Hub of the High Street and in our customers’ hearts for 230 years. We continuously strive to enhance customer and colleague journeys by offering cards and gifts for milestones, books for escape and education, and communication and currency services in our Post Office Stores.
As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to maintain our store standards. We want our customers and colleagues to be proud to start and share their journeys with us, whether it’s their first job, first day at school, or first birthday.
What being a Sales Assistant involves:
- Delivering exceptional customer service to all customers
- Carrying out stock replenishment and ensuring all areas of the store remain tidy and inviting
- Maintaining high standards of display and visual merchandising to help customers find what they’re looking for easily
- Supporting colleagues as part of a team
What we look for:
- A passion for providing customers with an exceptional experience
- Confidence in communicating within the team
- Motivation to achieve excellent results and standards
- Adaptability to meet company requirements and goals
Our rewards include:
- Alongside your salary, pension scheme, paid annual leave, and employee discounts, we offer deals from retail partners to help you save money and create memories—whether enjoying a meal, an adventurous day out, or tickets to the latest blockbuster.
- Our Employee Assistance Programme provides support and guidance for your wellbeing—physical, mental, or financial.
WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.
Sales Assistant Kingston Upon Thames employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Kingston Upon Thames
✨Tip Number 1
Familiarise yourself with WH Smith's product range and services. Understanding their offerings will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or online. Be prepared to share examples of how you've provided exceptional service in previous roles.
✨Tip Number 3
Highlight your flexibility and adaptability in your conversations. Since the role requires working across all seven days, emphasising your willingness to work varied hours can set you apart from other candidates.
✨Tip Number 4
Demonstrate your teamwork abilities by discussing past experiences where you've successfully collaborated with others. This will show that you're a great fit for the team-oriented environment at WH Smith.
We think you need these skills to ace Sales Assistant Kingston Upon Thames
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what WH Smith is looking for in a Sales Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job requirements. Emphasise any previous roles in retail or customer service, and showcase your adaptability and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for providing exceptional customer service. Mention specific examples of how you've successfully contributed to team goals or improved customer experiences in past roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at WHSmith
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WH Smith values.
✨Demonstrate Teamwork Skills
Since the role involves supporting colleagues, be prepared to discuss how you work well in a team. Highlight any previous experiences where you collaborated effectively with others to achieve a common goal.
✨Be Ready to Discuss Flexibility
Given that the position requires flexibility across all seven days, be honest about your availability. Show that you are adaptable and willing to meet the company's needs, which is crucial for a Sales Assistant role.
✨Prepare for Visual Merchandising Questions
As maintaining high standards of display is part of the job, think about how you would approach visual merchandising. Be ready to share ideas on how to create inviting displays that enhance the shopping experience for customers.
