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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create delicious coffee and baked goods.
- Company: Join WHSmith, a growing brand with a rich heritage in retail.
- Benefits: Enjoy employee discounts, pension scheme, paid leave, and wellness support.
- Why this job: Be part of a dynamic team making every journey better for customers.
- Qualifications: Hospitality experience preferred; must be 18 or over for lone working.
- Other info: Flexible hours and opportunities for personal growth in a supportive environment.
The predicted salary is between 20000 - 30000 £ per year.
As a Sales Assistant/Barista you\’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
You must be aged 18 or over for this role due to lone working. The requirements for this role is full flexibility 5 days over am start. This role involves coffee making and baking items. Hospitality experience is prefered.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you\’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we\’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life\’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, \’broaden our offering\’ to our customers throughout the UK. That\’s why, as we continue our journey, our aim is simple: to make every one of life\’s journeys better
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales Assistant/Barista employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant/Barista
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Show off your teamwork spirit! WHSmith loves a collaborative environment, so be prepared to discuss how you've worked well with others in previous roles. Highlight any times you’ve supported colleagues or contributed to a team goal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the WHSmith family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales Assistant/Barista
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences that highlight your ability to create memorable moments for customers, as this is what we value most at WHSmith.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Sales Assistant/Barista role. Mention your flexibility and any hospitality experience you have, as these are key factors that will help us see you as a great fit for our team.
Keep It Neat and Tidy: Just like we keep our stores inviting, ensure your application is well-organised and easy to read. Use clear headings and bullet points where necessary to make it visually appealing, showing us that you understand the importance of presentation.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, you can be sure your application reaches us quickly and efficiently, allowing us to get to know you better as a potential member of our team.
How to prepare for a job interview at WHSmith
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee, brewing methods, and what makes a great cup. This shows your passion for the role and helps you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to meet the high standards expected in this role.
✨Team Player Attitude
Since teamwork is key in this position, be ready to talk about your experience working in teams. Share specific instances where you supported colleagues or contributed to a team goal. This will highlight your adaptability and collaborative spirit.
✨Be Flexible and Positive
Emphasise your flexibility and willingness to adapt to changing situations. The role requires full flexibility, so express your enthusiasm for working varied hours and your commitment to maintaining a positive attitude, even during busy times.
