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- Tasks: Deliver exceptional customer service and create delicious coffee and baked goods.
- Company: Join WHSmith, a growing brand with a rich heritage in hospitality.
- Benefits: Enjoy employee discounts, pension scheme, paid leave, and wellness support.
- Why this job: Be part of a dynamic team making every journey better for customers.
- Qualifications: Hospitality experience preferred; must be 18 or over for lone working.
- Other info: Flexible hours and opportunities for personal growth in a supportive environment.
The predicted salary is between 20000 - 30000 £ per year.
As a Sales Assistant/Barista you\’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
You must be aged 18 or over for this role due to lone working. The requirements for this role is full flexibility 5 days over am start. This role involves coffee making and baking items. Hospitality experience is prefered.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you\’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we\’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life\’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, \’broaden our offering\’ to our customers throughout the UK. That\’s why, as we continue our journey, our aim is simple: to make every one of life\’s journeys better
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales Assistant/Barista employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant/Barista
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your teamwork spirit! WHSmith loves a collaborative environment, so be prepared to discuss how you’ve worked well with others in previous roles. Highlight your adaptability and how you support your colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the WHSmith family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Assistant/Barista
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing exceptional customer service. Share any experiences you've had that highlight your ability to make customers feel valued and appreciated.
Highlight Your Team Spirit: We want to see that you can work well in a team! Mention any past roles where you collaborated with others to achieve great results. It’s all about supporting each other to create a fantastic experience for our customers.
Be Flexible and Adaptable: Since this role requires full flexibility, make sure to emphasise your availability in your application. Let us know how you can adapt to meet the needs of the store and our customers, especially during busy times.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team at WHSmith.
How to prepare for a job interview at WHSmith
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee, brewing methods, and what makes a great cup. This shows your passion for the role and helps you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to meet the high standards expected in this role.
✨Team Player Attitude
Since teamwork is key, be ready to talk about your experience working in a team. Share specific instances where you supported colleagues or contributed to a positive team environment. This will highlight your adaptability and collaborative spirit.
✨Be Flexible and Ready to Adapt
Flexibility is crucial for this role, so come prepared to discuss how you've adapted to changing circumstances in previous jobs. Whether it was adjusting to new tasks or handling unexpected challenges, showing your willingness to adapt will impress the interviewer.
