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- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: WHSmith has been a beloved high street hub for 230 years.
- Benefits: Enjoy employee discounts, paid leave, and wellness support.
- Why this job: Join a supportive team and help customers celebrate life's milestones.
- Qualifications: Passion for customer experience and strong communication skills required.
- Other info: Flexible hours on Sundays, perfect for students!
Working hours Sundays 6 Hours at Sevenoaks Store
WH Smith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers’ hearts for 230 years. But this doesn’t mean that we’re resting on our laurels – Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. want you, our customers and our colleagues to be proud they’re starting and sharing their journeys with us, whether it’s their first job, their first day at school, or their first birthday.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for are customers
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily
- Being part of a team supporting colleagues
What our Stores would love to see:
- A passion for customers having an exceptional experience in store
- Confident in communicating within the team
- Motivated to achieve fantastic results and standards
- Adaptable to meet company requirements and goals
How we reward our teams:
We know you’ll work hard to make WHSmith a success and our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Sales Assistant employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with WHSmith's values and customer service philosophy. Understanding their commitment to exceptional customer experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for retail and customer service by sharing relevant experiences. Whether it's a previous job or a volunteer role, highlight how you contributed to creating positive customer interactions.
✨Tip Number 3
Prepare to discuss how you can contribute to the team environment at WHSmith. Think of examples where you've successfully worked in a team and how you can support your colleagues in achieving store goals.
✨Tip Number 4
Be ready to demonstrate your adaptability. WHSmith values employees who can adjust to changing situations, so think of instances where you've successfully navigated challenges or changes in a work setting.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what WHSmith is looking for in a Sales Assistant. Pay attention to the key responsibilities and required skills, as these will guide your application.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. Emphasise any previous customer service roles or teamwork experiences, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work as part of a team. Mention specific examples of how you've delivered exceptional service in the past.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at WHSmith
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values in their Sales Assistants.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you have successfully collaborated with colleagues in previous jobs. Highlight any specific instances where you supported your team to achieve common goals.
✨Be Ready to Discuss Visual Merchandising
WHSmith places importance on store presentation. Familiarise yourself with basic visual merchandising principles and be ready to talk about how you would keep the store tidy and inviting, as well as how you can help customers find what they need easily.
✨Adaptability is Key
The ability to adapt to changing situations is essential. Prepare to share examples of how you've successfully adjusted to new challenges or changes in the workplace, demonstrating your flexibility and commitment to meeting company goals.
