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- Tasks: Assist customers, maintain store appearance, and ensure a welcoming environment.
- Company: TGJones is a fresh face of a trusted British brand with a rich heritage.
- Benefits: Enjoy flexible shifts, employee discounts, and a supportive work culture.
- Why this job: Join a team that values growth, inclusivity, and making lasting customer memories.
- Qualifications: Looking for confident communicators with a commitment to excellent customer service.
- Other info: Overtime available based on business needs; pay varies by age group.
14 July 2025
Must be flexible in shift and time availability as well as able to work any day of the week.
Will typically be split into two 5 hour shifts. Overtime is available but dependent upon the needs of the business
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group. Please see below:16-18 years: £7.57
With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become ‘Your Hub of the High Street’.
About the role
As a Sales Assistant, you’ll play a key role in creating a welcoming, helpful environment for every customer who walks through our doors. Whether you\’re working solo or with your team, you’ll help keep the store running smoothly and looking its best. It’s about being there for life’s little (and big) moments. From first days at school to first birthdays, you\’ll help our customers find what they need to make lasting memories. Key responsibilities will include;
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily
- Being part of a team supporting colleagues
About you
We’re looking for people who want to build a career, not just find a job – individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and contribute to the shared success in their store. Skills needed for this role will include;
- Confidence in speaking with customers, responding to their needs effectively
- Ability to collaborate with colleagues creating a positive working environment
- Excellent attention to detail and pride in your work
About us
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3 rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you – you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
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Sales Assistant 10 HOURS - WHSMITH/TGJONES PONTEFRACT HIGH STREET employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant 10 HOURS - WHSMITH/TGJONES PONTEFRACT HIGH STREET
✨Tip Number 1
Familiarise yourself with TGJones and its heritage. Understanding the brand's values and history will help you connect with the company's mission during your interview, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare to discuss your customer service experiences. Think of specific examples where you've gone above and beyond for a customer, as this role heavily focuses on delivering exceptional service.
✨Tip Number 3
Show your flexibility and willingness to work varied shifts. Since the job requires availability any day of the week, emphasising your adaptability can make you a more attractive candidate.
✨Tip Number 4
Demonstrate your teamwork skills. Be ready to share instances where you've collaborated effectively with colleagues, as this role involves working closely with others to create a positive store environment.
We think you need these skills to ace Sales Assistant 10 HOURS - WHSMITH/TGJONES PONTEFRACT HIGH STREET
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of TGJones that resonate with you, such as their commitment to customer service and team collaboration.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use specific examples to demonstrate your ability to deliver exceptional service and work effectively in a team.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial for the Sales Assistant role.
How to prepare for a job interview at WHSmith
✨Show Your Customer Service Skills
As a Sales Assistant, you'll be expected to deliver exceptional customer service. Prepare examples of how you've helped customers in the past, whether through resolving issues or providing recommendations. This will demonstrate your commitment to creating a welcoming environment.
✨Emphasise Teamwork
Collaboration is key in this role. Be ready to discuss your experiences working in teams and how you contribute to a positive working environment. Highlight any instances where you've supported colleagues or worked together to achieve a common goal.
✨Demonstrate Attention to Detail
The job requires excellent attention to detail, especially in maintaining store displays and stock replenishment. Think of specific examples where your attention to detail made a difference, whether in previous jobs or personal projects.
✨Be Flexible and Adaptable
Since the role requires flexibility in shifts and availability, express your willingness to adapt to different schedules. Share any past experiences where you've successfully managed changing circumstances or worked under pressure.
