Retail Team Leader

Retail Team Leader

Ringway Full-Time 28800 - 43200 £ / year (est.) No home office possible
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WHSmith

At a Glance

  • Tasks: Lead high-energy shifts and create a positive team environment at Grindsmith.
  • Company: Join a vibrant, Manchester-born coffee brand with a focus on quality and service.
  • Benefits: Enjoy staff discounts, free meals, and career progression opportunities.
  • Why this job: Make every customer’s experience memorable while working in a buzzing airport location.
  • Qualifications: Experience in retail or hospitality, strong communication, and a passion for craft coffee.
  • Other info: Flexible team players thrive in this dynamic, values-led workplace.

The predicted salary is between 28800 - 43200 £ per year.

Team Leader – New Grindsmith Manchester Airport As a Team Leader at Grindsmith, you lead by doing. You’ll run high-energy shifts, support a brilliant team, and make sure every customer leaves with an experience worth remembering. With a focus on service, quality, and culture, you help bring our brand to life, every day. What you’ll be doing as a Team Leader: * Leading shifts and creating a positive, high-performing team environment * Coaching your team on the floor and celebrating wins together * Keeping things running smoothly—stock, safety, service, and smiles * Serving up top-notch coffee, food, and hospitality * Living and breathing the Grindsmith values, every single shift What we’re looking for in a Team Leader: * Experience leading teams in retail or hospitality * A calm, confident communicator who brings people together * A sharp eye for detail and a love for quality * Someone who thrives on solving problems and planning ahead * A passion for craft coffee, great food, and warm, authentic service * Super flexible team players who can roll with the airport rhythm and bring positive energy to every shift Why join Grindsmith as a Team Leader? * Be part of a bold, of a new Manchester-born coffee brand * Work in a buzzing airport location where no two days are the same * Grow with us—development opportunities and career progression * Enjoy staff discounts, partner perks, and a free meal and drink every shift * Be yourself in a vibrant, values-led workplace

Retail Team Leader employer: WHSmith

Grindsmith is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about craft coffee and hospitality. As a Team Leader at our bustling Manchester Airport location, you'll enjoy unique benefits such as career progression opportunities, staff discounts, and the chance to be part of a dynamic team that values quality and service. Join us to lead high-energy shifts in an environment where every day brings new experiences and the opportunity to make a lasting impact on our customers.
WHSmith

Contact Detail:

WHSmith Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Team Leader

✨Tip Number 1

Get to know the Grindsmith vibe! Before your interview, pop into the café and soak up the atmosphere. Chat with the team if you can; it’ll give you a feel for the culture and help you connect during your interview.

✨Tip Number 2

Show off your leadership skills! Think of examples from your past where you’ve led a team or solved a problem. Be ready to share these stories in your interview to demonstrate how you embody the Grindsmith values.

✨Tip Number 3

Be yourself! Grindsmith values authenticity, so don’t be afraid to let your personality shine through. Share your passion for coffee and hospitality—this is your chance to show why you’re the perfect fit for the team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep an eye out for any roles that match your skills and interests.

We think you need these skills to ace Retail Team Leader

Team Leadership
Coaching
Customer Service
Attention to Detail
Problem-Solving
Communication Skills
Flexibility
Time Management
Passion for Coffee and Food
Positive Energy
Retail Experience
Hospitality Experience

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your love for coffee and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our customers.

Highlight Your Leadership Skills: Make sure to showcase any experience you have in leading teams. We’re all about creating a positive environment, so share examples of how you've motivated your team and celebrated successes together.

Be Detail-Oriented: We appreciate a sharp eye for detail! In your application, mention specific instances where your attention to detail made a difference, whether it was in service quality or maintaining a smooth operation.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to get your application and for you to stay updated on the process. Plus, we love seeing applications come directly from our future team members!

How to prepare for a job interview at WHSmith

✨Know the Grindsmith Values

Before your interview, make sure you understand Grindsmith's core values. They’re looking for someone who embodies these values every shift. Think about how your personal values align with theirs and be ready to share examples of how you've demonstrated similar principles in your previous roles.

✨Showcase Your Leadership Skills

As a Team Leader, you'll need to inspire and motivate your team. Prepare specific examples of how you've successfully led a team in the past. Highlight moments where you coached others, celebrated wins, or resolved conflicts. This will show that you can create a positive, high-performing environment.

✨Demonstrate Your Passion for Quality

Grindsmith is all about top-notch coffee and food. Be prepared to discuss your love for craft coffee and great service. Share any relevant experiences that showcase your attention to detail and commitment to quality, whether it’s in food preparation or customer interactions.

✨Embrace Flexibility and Problem-Solving

Working in an airport means things can change quickly. Think of examples where you've had to adapt to unexpected situations or solve problems on the fly. Show that you thrive in dynamic environments and can keep a calm, confident demeanour while ensuring everything runs smoothly.

Retail Team Leader
WHSmith
Location: Ringway
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