Retail Team Leader

Team Leader – New Grindsmith Manchester Airport As a Team Leader at Grindsmith, you lead by doing. You’ll run high-energy shifts, support a brilliant team, and make sure every customer leaves with an experience worth remembering. With a focus on service, quality, and culture, you help bring our brand to life, every day. What you’ll be doing as a Team Leader: * Leading shifts and creating a positive, high-performing team environment * Coaching your team on the floor and celebrating wins together * Keeping things running smoothly—stock, safety, service, and smiles * Serving up top-notch coffee, food, and hospitality * Living and breathing the Grindsmith values, every single shift What we’re looking for in a Team Leader: * Experience leading teams in retail or hospitality * A calm, confident communicator who brings people together * A sharp eye for detail and a love for quality * Someone who thrives on solving problems and planning ahead * A passion for craft coffee, great food, and warm, authentic service * Super flexible team players who can roll with the airport rhythm and bring positive energy to every shift Why join Grindsmith as a Team Leader? * Be part of a bold, of a new Manchester-born coffee brand * Work in a buzzing airport location where no two days are the same * Grow with us—development opportunities and career progression * Enjoy staff discounts, partner perks, and a free meal and drink every shift * Be yourself in a vibrant, values-led workplace