Retail Team Leader

Retail Team Leader

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead high-energy shifts and create a positive team environment.
  • Company: Join Grindsmith, a vibrant Manchester-born coffee brand.
  • Benefits: Enjoy staff discounts, partner perks, and free meals every shift.
  • Why this job: Experience a buzzing airport location with unique daily challenges and growth opportunities.
  • Qualifications: Previous experience in retail or hospitality and strong communication skills required.
  • Other info: Be part of a values-led workplace where you can truly be yourself.

The predicted salary is between 28800 - 43200 £ per year.

Team Leader – New Grindsmith Manchester Airport

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
As a Team Leader at Grindsmith, you lead by doing. You’ll run high-energy shifts, support a brilliant team, and make sure every customer leaves with an experience worth remembering. With a focus on service, quality, and culture, you help bring our brand to life, every day.
What you’ll be doing as a Team Leader:
* Leading shifts and creating a positive, high-performing team environment
* Coaching your team on the floor and celebrating wins together
* Keeping things running smoothly—stock, safety, service, and smiles
* Serving up top-notch coffee, food, and hospitality
* Living and breathing the Grindsmith values, every single shift
What we’re looking for in a Team Leader:
* Experience leading teams in retail or hospitality
* A calm, confident communicator who brings people together
* A sharp eye for detail and a love for quality
* Someone who thrives on solving problems and planning ahead
* A passion for craft coffee, great food, and warm, authentic service
* Super flexible team players who can roll with the airport rhythm and bring positive energy to every shift
Why join Grindsmith as a Team Leader?
* Be part of a bold, of a new Manchester-born coffee brand
* Work in a buzzing airport location where no two days are the same
* Grow with us—development opportunities and career progression
* Enjoy staff discounts, partner perks, and a free meal and drink every shift
* Be yourself in a vibrant, values-led workplace

Retail Team Leader employer: WHSmith

Grindsmith is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about craft coffee and hospitality. As a Team Leader at our Manchester Airport location, you'll enjoy unique benefits such as staff discounts, free meals, and ample opportunities for personal and professional growth in a dynamic environment where no two days are the same. Join us to lead a high-energy team and create memorable experiences for our customers while embodying our core values.
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Contact Detail:

WHSmith Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Team Leader

✨Tip Number 1

Familiarise yourself with Grindsmith's values and culture. When you understand what they stand for, you can demonstrate how your personal values align during the interview, making you a more appealing candidate.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully led teams in previous roles. Be ready to discuss specific situations where you motivated your team or resolved conflicts effectively.

✨Tip Number 3

Research the coffee and hospitality industry trends, especially those relevant to airport settings. Being knowledgeable about current trends will help you engage in meaningful conversations during your interview.

✨Tip Number 4

Prepare to discuss your problem-solving abilities. Think of examples where you've had to think on your feet or adapt quickly to changing circumstances, as this is crucial in a fast-paced airport environment.

We think you need these skills to ace Retail Team Leader

Leadership Skills
Team Management
Customer Service Excellence
Effective Communication
Problem-Solving Skills
Attention to Detail
Time Management
Flexibility and Adaptability
Passion for Coffee and Food
Coaching and Mentoring
Positive Attitude
Conflict Resolution
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Grindsmith is looking for in a Team Leader. Highlight your relevant experience in retail or hospitality and how it aligns with their expectations.

Tailor Your CV: Customise your CV to reflect the skills and experiences that match the role. Emphasise your leadership experience, communication skills, and any specific achievements in previous roles that demonstrate your ability to lead a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and hospitality. Mention specific examples of how you've created positive team environments and solved problems in past roles, aligning your values with those of Grindsmith.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your tone is professional yet personable, reflecting the vibrant culture at Grindsmith.

How to prepare for a job interview at WHSmith

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your ability to lead and inspire a team. Share specific examples from your past experiences where you successfully managed a team, resolved conflicts, or celebrated team achievements.

✨Emphasise Your Passion for Quality

Grindsmith values quality in service and products. Be prepared to discuss your love for craft coffee and great food. Mention any relevant experiences that showcase your attention to detail and commitment to delivering top-notch service.

✨Demonstrate Problem-Solving Abilities

The role requires someone who thrives on solving problems. Prepare to discuss scenarios where you've had to think on your feet, plan ahead, or overcome challenges in a fast-paced environment, especially in retail or hospitality.

✨Be Yourself and Bring Positive Energy

Grindsmith is looking for authentic individuals who can bring positive energy to the team. During the interview, let your personality shine through and show how you can contribute to a vibrant workplace culture.

Retail Team Leader
WHSmith
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  • Retail Team Leader

    Manchester
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-09-03

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    WHSmith

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