Retail Deputy Manager

Retail Deputy Manager

Trafford Park Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring top-notch service and quality coffee.
  • Company: Grindsmith is an independent coffee brand with a strong community focus.
  • Benefits: Enjoy staff discounts, free meals, and career growth opportunities.
  • Why this job: Join a vibrant team in a buzzing airport setting with unique experiences daily.
  • Qualifications: Previous supervisory experience and a passion for coffee and service are essential.
  • Other info: Be part of a values-led workplace that encourages personal expression.

The predicted salary is between 28800 - 43200 £ per year.

Deputy Manager – Grindsmith Manchester Airport As a Deputy Manager at Grindsmith, you’ll support the Store Manager in leading a high-performing, people-first team. You’ll bring energy, structure, and a love for craft coffee and quality food, helping shape every aspect of the day-to-day experience. What you’ll be doing as a Deputy Manager : * Acting as a brand ambassador and stepping up when the Store Manager is away * Keeping the energy high and the team motivated through every shift * Supporting smooth service flow and stepping up when the Store Manager’s away * Coaching your crew and helping them grow into superstars * Managing stock, safety, and all the behind-the-scenes magic * Delivering top-tier coffee, food, and customer vibes What we’re looking for in a Deputy Manager: * Previous experience in a supervisory or assistant management role * A hands-on leader who’s not afraid to roll up their sleeves * A people person with a passion for service, coffee, and community * Confidence in shift planning, operations, and keeping standards sky-high * Clear, honest communication and a team-first attitude * Super flexible team players who can adapt, energise, and inspire Why Grindsmith as a Deputy Manager? Grindsmith is a values-led, independent coffee brand rooted in Manchester. Paired with WHSmith’s rich heritage and innovative approach to travel retail, this collaboration brings together craft, community, and decades of experience to create something truly unique * Be part of a bold, In this New Manchester-born coffee brand * Work in a buzzing airport location where no two days are the same * Grow with us—development opportunities and career progression * Enjoy staff discounts, partner perks, and a free meal and drink every shift * Be yourself in a vibrant, values-led workplace

Retail Deputy Manager employer: WHSmith

Grindsmith is an exceptional employer that champions a people-first culture, offering Deputy Managers the chance to thrive in a dynamic airport environment where every day brings new challenges and opportunities. With a strong focus on employee growth, you will benefit from development opportunities, staff discounts, and a vibrant workplace that celebrates individuality and community spirit. Join us to lead a passionate team, deliver outstanding service, and be part of a unique coffee brand that values craft and connection.
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Contact Detail:

WHSmith Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Deputy Manager

✨Tip Number 1

Familiarise yourself with Grindsmith's values and mission. When you understand what drives the brand, you can better align your responses during interviews and demonstrate how your personal values match theirs.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where you’ve stepped up to lead or support your team, especially in a fast-paced environment.

✨Tip Number 3

Research the coffee and food offerings at Grindsmith. Being knowledgeable about their products will not only impress during your interview but also show your genuine passion for the role and the brand.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate who truly understands the Grindsmith ethos.

We think you need these skills to ace Retail Deputy Manager

Leadership Skills
Customer Service Excellence
Team Motivation
Communication Skills
Shift Planning
Operational Management
Stock Management
Coaching and Mentoring
Adaptability
Problem-Solving Skills
Passion for Coffee and Food
Time Management
Conflict Resolution
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Deputy Manager position at Grindsmith. Tailor your application to highlight relevant experiences that align with these expectations.

Craft a Personal Statement: Write a compelling personal statement that showcases your passion for coffee, customer service, and team leadership. Use specific examples from your previous roles to demonstrate how you embody the qualities Grindsmith is looking for.

Highlight Relevant Experience: Make sure to emphasise any supervisory or management experience you have. Detail your achievements in previous roles, particularly those that involved coaching teams, managing stock, or enhancing customer experiences.

Proofread Your Application: Before submitting your application, thoroughly proofread your documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.

How to prepare for a job interview at WHSmith

✨Show Your Passion for Coffee and Community

Make sure to express your love for craft coffee and quality food during the interview. Share any personal experiences or stories that highlight your connection to the coffee culture and how you engage with the community.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated your team, resolved conflicts, or stepped up in the absence of a manager to showcase your hands-on leadership style.

✨Highlight Your Flexibility and Adaptability

Since the role requires a super flexible team player, be ready to discuss times when you've adapted to changing circumstances or taken on new responsibilities. This will show that you're capable of thriving in a dynamic environment like an airport.

✨Communicate Clearly and Honestly

Practice clear and honest communication during the interview. Be open about your experiences and how they align with the values of Grindsmith. This will demonstrate your team-first attitude and ability to foster a positive work environment.

Retail Deputy Manager
WHSmith
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  • Retail Deputy Manager

    Trafford Park
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-09-04

  • W

    WHSmith

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