Retail Deputy Manager

Retail Deputy Manager

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team and ensure top-notch service in a vibrant coffee shop.
  • Company: Grindsmith is an independent coffee brand with a strong community focus, based in Manchester.
  • Benefits: Enjoy staff discounts, free meals, and exciting career growth opportunities.
  • Why this job: Join a passionate team in a buzzing airport setting where every day is unique.
  • Qualifications: Previous supervisory experience and a love for coffee and customer service are essential.
  • Other info: Be part of a values-led workplace that encourages personal expression and development.

The predicted salary is between 28800 - 43200 £ per year.

Deputy Manager – Grindsmith Manchester Airport

Please ensure you read the below overview and requirements for this employment opportunity completely.
As a Deputy Manager at Grindsmith, you’ll support the Store Manager in leading a high-performing, people-first team. You’ll bring energy, structure, and a love for craft coffee and quality food, helping shape every aspect of the day-to-day experience.
What you’ll be doing as a Deputy Manager :
* Acting as a brand ambassador and stepping up when the Store Manager is away
* Keeping the energy high and the team motivated through every shift
* Supporting smooth service flow and stepping up when the Store Manager’s away
* Coaching your crew and helping them grow into superstars
* Managing stock, safety, and all the behind-the-scenes magic
* Delivering top-tier coffee, food, and customer vibes
What we’re looking for in a Deputy Manager:
* Previous experience in a supervisory or assistant management role
* A hands-on leader who’s not afraid to roll up their sleeves
* A people person with a passion for service, coffee, and community
* Confidence in shift planning, operations, and keeping standards sky-high
* Clear, honest communication and a team-first attitude
* Super flexible team players who can adapt, energise, and inspire
Why Grindsmith as a Deputy Manager?
Grindsmith is a values-led, independent coffee brand rooted in Manchester. Paired with WHSmith’s rich heritage and innovative approach to travel retail, this collaboration brings together craft, community, and decades of experience to create something truly unique
* Be part of a bold, In this New Manchester-born coffee brand
* Work in a buzzing airport location where no two days are the same
* Grow with us—development opportunities and career progression
* Enjoy staff discounts, partner perks, and a free meal and drink every shift
* Be yourself in a vibrant, values-led workplace

Retail Deputy Manager employer: WHSmith

Grindsmith is an exceptional employer that champions a people-first culture, offering Deputy Managers the chance to thrive in a dynamic airport environment where every day brings new challenges and opportunities. With a strong focus on employee growth, staff discounts, and a vibrant workplace, Grindsmith fosters a supportive atmosphere that encourages creativity and passion for craft coffee and quality food. Join us to be part of a bold, Manchester-born brand that values your contributions and invests in your future.
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Contact Detail:

WHSmith Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Deputy Manager

✨Tip Number 1

Familiarise yourself with Grindsmith's values and mission. Understanding what makes them unique will help you align your answers during the interview and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Prepare to discuss your previous supervisory experience in detail. Think of specific examples where you've motivated a team or improved service flow, as this will demonstrate your hands-on leadership style.

✨Tip Number 3

Showcase your passion for coffee and quality food. Whether it's through personal anecdotes or knowledge about coffee brewing techniques, expressing your enthusiasm can set you apart from other candidates.

✨Tip Number 4

Be ready to discuss how you handle challenges in a fast-paced environment. The airport setting means things can change quickly, so sharing examples of your adaptability and problem-solving skills will be crucial.

We think you need these skills to ace Retail Deputy Manager

Leadership Skills
Customer Service Excellence
Team Motivation
Operational Management
Shift Planning
Communication Skills
Coaching and Mentoring
Stock Management
Problem-Solving Skills
Adaptability
Passion for Coffee and Food
Time Management
Interpersonal Skills
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Deputy Manager position at Grindsmith. Tailor your application to highlight relevant experiences that align with these expectations.

Craft a Personal Statement: Write a compelling personal statement that showcases your passion for coffee, customer service, and team leadership. Use specific examples from your previous roles to demonstrate how you embody the qualities Grindsmith is looking for.

Highlight Relevant Experience: Make sure to emphasise any supervisory or management experience you have. Detail your hands-on leadership style and provide examples of how you've motivated teams and improved service flow in past positions.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.

How to prepare for a job interview at WHSmith

✨Show Your Passion for Coffee and Community

Make sure to express your love for craft coffee and quality food during the interview. Share any personal experiences or stories that highlight your passion for the industry and how it aligns with Grindsmith's values.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated your team, resolved conflicts, or improved service flow, showcasing your hands-on leadership style.

✨Highlight Your Flexibility and Adaptability

Grindsmith values team players who can adapt to changing situations. Be ready to discuss times when you've had to think on your feet or adjust plans quickly, demonstrating your ability to thrive in a dynamic environment.

✨Communicate Clearly and Honestly

Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, ensure you listen actively and respond thoughtfully to questions, reflecting the clear communication style Grindsmith seeks.

Retail Deputy Manager
WHSmith
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  • Retail Deputy Manager

    Manchester
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-09-03

  • W

    WHSmith

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