Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: WHSmith is a growing brand with a rich heritage, serving customers on their journeys.
- Benefits: Enjoy employee discounts, paid leave, pension scheme, and wellness support.
- Why this job: Join a supportive team and make a real impact on customer experiences.
- Qualifications: Passion for customer service and strong communication skills are essential.
- Other info: WHSmith values inclusivity and encourages everyone to be themselves.
The predicted salary is between 18000 - 30000 £ per year.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they\’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
#J-18808-Ljbffr
Main - Sales Assistant employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Main - Sales Assistant
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with what WHSmith values.
✨Tip Number 2
Familiarise yourself with WHSmith's product range and recent initiatives. Being knowledgeable about their offerings will demonstrate your genuine interest in the company and help you engage in meaningful conversations during the interview.
✨Tip Number 3
Emphasise your teamwork skills by discussing past experiences where you successfully collaborated with colleagues. WHSmith values a supportive team environment, so showcasing your ability to work well with others will be beneficial.
✨Tip Number 4
Be prepared to discuss how you handle challenges and adapt to changing situations. WHSmith looks for motivated individuals who can meet company goals, so sharing examples of your adaptability will set you apart.
We think you need these skills to ace Main - Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and teamwork. Use specific examples that demonstrate your ability to deliver exceptional service and maintain high store standards.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your motivation to work at WHSmith. Mention how your skills align with their values and the role's requirements.
Showcase Your Communication Skills: In your application, emphasise your confidence in communicating with both customers and team members. Provide examples of how you've successfully worked in a team or resolved customer issues.
Highlight Adaptability: Demonstrate your adaptability by sharing experiences where you successfully adjusted to meet changing demands or goals. This will show WHSmith that you can thrive in a dynamic retail environment.
How to prepare for a job interview at WHSmith
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Discuss how you've supported colleagues in previous roles and how you believe teamwork contributes to achieving fantastic results in a retail environment.
✨Prepare for Stock Replenishment Questions
Be ready to discuss your experience with stock management and maintaining store standards. You might be asked how you would ensure the store remains tidy and inviting, so think of specific strategies you could implement.
✨Adaptability is Key
WHSmith values adaptability, so be prepared to talk about times when you've had to adjust to changing circumstances or company goals. This will show that you can thrive in a dynamic retail environment.
