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For Companies At a Glance
- Tasks: Provide exceptional customer service and maintain store standards.
- Company: WHSmith is a growing retailer with a rich heritage, serving customers on their journeys.
- Benefits: Enjoy employee discounts, paid leave, and a supportive Employee Assistance Programme.
- Why this job: Join a dynamic team, enhance customer experiences, and be part of an inclusive culture.
- Qualifications: Passion for customer service, strong communication skills, and a motivation to achieve results.
- Other info: Flexible hours available, working Friday to Sunday, 12pm-4pm.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Friday to Sunday 12pm-4pm. 12 hours per week.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Main - Sales Assistant employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Main - Sales Assistant
✨Tip Number 1
Familiarise yourself with WHSmith's products and services. Understanding what they offer will help you engage with customers more effectively and demonstrate your passion for providing exceptional service.
✨Tip Number 2
Showcase your teamwork skills during the interview. Be ready to share examples of how you've successfully collaborated with others in previous roles, as this is crucial for supporting colleagues and maintaining store standards.
✨Tip Number 3
Prepare to discuss your adaptability. Think of instances where you've had to adjust to changing circumstances or meet specific goals, as this aligns with WHSmith's focus on meeting company requirements.
✨Tip Number 4
Express your enthusiasm for customer service. Be ready to explain why you believe an exceptional customer experience is important and how you can contribute to making every customer's journey better.
We think you need these skills to ace Main - Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and teamwork. Use specific examples that demonstrate your ability to deliver exceptional service and maintain high store standards.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing excellent customer experiences. Mention how your skills align with the role of a Sales Assistant and express your enthusiasm for working with WHSmith.
Showcase Your Communication Skills: In your application, emphasise your confidence in communicating with both customers and team members. Provide examples of how you've successfully collaborated in a team environment.
Highlight Adaptability: Demonstrate your ability to adapt to different situations and meet company goals. Share instances where you have successfully adjusted to changes in a work environment or tackled challenges effectively.
How to prepare for a job interview at WHSmith
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values.
✨Demonstrate Team Spirit
Since the role involves working as part of a team, be prepared to discuss how you collaborate with others. Highlight any previous teamwork experiences and how you supported your colleagues to achieve common goals.
✨Prepare for Stock Management Questions
Expect questions about stock replenishment and maintaining store standards. Be ready to talk about your organisational skills and how you ensure that the store remains tidy and inviting for customers.
✨Adaptability is Key
WHSmith looks for candidates who can adapt to changing requirements. Think of examples where you had to adjust to new situations or challenges in a work environment, and be ready to share these during your interview.
