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- Tasks: Deliver exceptional customer service and maintain store standards in a dynamic airport environment.
- Company: Join WHSmith, a growing brand with a rich heritage and inclusive culture.
- Benefits: Enjoy competitive pay, employee discounts, pension scheme, and support for your wellbeing.
- Why this job: Be part of a team that makes every journey better for customers and colleagues alike.
- Qualifications: Passion for customer service and ability to work independently or as part of a team.
- Other info: Flexible hours with opportunities for growth in a vibrant retail setting.
The predicted salary is between 24000 - 36000 £ per year.
Working 37.5 hours per week, 1pm-9pm 5 days out of 7. As a Sales Assistant you will provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they are looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you will work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we will reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That is why, as we continue our journey, our aim is simple: to make every one of life's journeys better. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Airside - Sales Assistant in Glasgow employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airside - Sales Assistant in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your passion for providing exceptional service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. First impressions matter, and looking the part can set the tone for a great conversation about your potential role as a Sales Assistant.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Airside - Sales Assistant in Glasgow
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you went above and beyond to help customers, as this is what we value at WHSmith.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Sales Assistant role. Use keywords from the job description to demonstrate that you understand what we're looking for in a candidate.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the team. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to us quickly and efficiently, plus you'll find all the details you need about the role and our company culture there.
How to prepare for a job interview at WHSmith
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of times you've gone above and beyond for a customer.
✨Show Your Team Spirit
This role involves working as part of a team, so be prepared to discuss your experiences in teamwork. Think of specific instances where you supported colleagues or contributed to a group goal. Highlighting your adaptability will also impress the interviewers.
✨Understand the Store Standards
Familiarise yourself with WHSmith's store standards and visual merchandising practices. During the interview, mention how you can contribute to maintaining these high standards and keeping the store inviting for customers.
✨Prepare for Background Checks
Since this position requires a Criminal Records Bureau Check and references, ensure you have all necessary documentation ready. Be honest about your background and reassure them that you can provide the required references without any gaps.
