At a Glance
- Tasks: Provide exceptional customer service and maintain store standards in our M&S In Store Bakery.
- Company: Join WHSmith, a growing brand with a rich heritage and inclusive culture.
- Benefits: Enjoy employee discounts, paid leave, and support for your wellbeing.
- Other info: Flexible weekend hours with opportunities for personal growth.
- Why this job: Be part of a dynamic team and make customers' journeys memorable.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 12 - 12 € per hour.
This role will be Saturday and Sunday 06:00-10:00 in our M&S In Store Bakery. As a Sales Assistant you'll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Main - Sales Assistant M&S baker in Burnley employer: WHSmith
WHSmith is an excellent employer, offering a supportive and inclusive work environment where employees can thrive. With competitive benefits such as a pension scheme, paid annual leave, and employee discounts, we prioritise the wellbeing of our team members. Our commitment to employee growth and development, combined with the unique opportunity to work in dynamic locations like airports and hospitals, makes WHSmith a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Main - Sales Assistant M&S baker in Burnley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Being able to share these stories will demonstrate your passion for providing exceptional service.
✨Tip Number 3
Be ready to showcase your teamwork abilities! WHSmith values collaboration, so come prepared with examples of how you've worked well in a team setting. This will highlight your adaptability and supportiveness.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the WHSmith family. Don’t miss out on this opportunity!
We think you need these skills to ace Main - Sales Assistant M&S baker in Burnley
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, make sure to highlight your love for providing exceptional customer service. We want to see how you can make our customers' experiences memorable!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Sales Assistant role.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the job description. Show us why you're the perfect match for our M&S In Store Bakery team!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at WHSmith
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Think about how you can provide exceptional experiences for customers, especially in a busy bakery setting. Be ready to share examples of how you've gone above and beyond for customers in the past.
✨Showcase Your Team Spirit
This role requires teamwork, so be prepared to discuss your experiences working with others. Highlight times when you supported colleagues or contributed to a team goal. It’s all about showing that you can work well with others while also being independent.
✨Demonstrate Your Adaptability
In a fast-paced environment like a bakery, things can change quickly. Think of examples where you had to adapt to new situations or challenges. This will show that you're flexible and can handle whatever comes your way during those early morning shifts.
✨Be Ready to Discuss Visual Merchandising
Since maintaining high standards of display is crucial, prepare to talk about your understanding of visual merchandising. Bring ideas on how you would keep the bakery inviting and tidy, and maybe even suggest ways to improve the customer shopping experience.
