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For Companies At a Glance
- Tasks: Provide exceptional customer service and maintain store standards at Birmingham Airport.
- Company: Join WHSmith, a growing brand in airports and beyond, dedicated to enhancing every journey.
- Benefits: Enjoy employee discounts, paid leave, and support for your wellbeing through our Employee Assistance Programme.
- Why this job: Be part of a dynamic team, make customers smile, and gain valuable experience in a vibrant environment.
- Qualifications: Must provide 5 years of references and pass a criminal records check; no prior experience needed.
- Other info: Flexible shifts available, perfect for students looking to earn while studying.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Birmingham Airside - Temp Sales Assistant employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Birmingham Airside - Temp Sales Assistant
✨Tip Number 1
Familiarise yourself with WHSmith's values and customer service standards. Understanding their commitment to exceptional customer experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to discuss your previous experience in retail or customer service. Highlight specific examples where you went above and beyond for customers, as this will demonstrate your passion for providing excellent service.
✨Tip Number 3
Since the role requires working in an airport environment, be ready to talk about your adaptability and how you handle fast-paced situations. Share any relevant experiences that showcase your ability to thrive under pressure.
✨Tip Number 4
Network with current or former employees of WHSmith, especially those who have worked in similar roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
We think you need these skills to ace Birmingham Airside - Temp Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and teamwork. Emphasise any previous roles where you delivered exceptional service or worked in a fast-paced environment, as these are key for the Sales Assistant position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent customer experiences. Mention specific examples of how you've gone above and beyond for customers in past roles, and express your enthusiasm for working at WHSmith.
Prepare for References: Since the role requires five years of continuous references, gather your employment and education history. Ensure there are no gaps and that your references can vouch for your reliability and work ethic.
Highlight Adaptability: In your application, demonstrate your ability to adapt to different situations and meet company goals. Provide examples of how you've successfully adjusted to changes in previous jobs, which is crucial for a dynamic environment like an airport.
How to prepare for a job interview at WHSmith
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the role's requirements.
✨Demonstrate Teamwork Skills
Since the role involves working as part of a team, be prepared to discuss how you collaborate with others. Highlight any previous experiences where you supported colleagues or contributed to a team goal.
✨Prepare for Airport Requirements
Familiarise yourself with the specific airport requirements mentioned in the job description. Be ready to discuss your references and any necessary documentation, such as your ID, to show that you meet the criteria.
✨Exhibit Adaptability
The ability to adapt to changing situations is crucial in a fast-paced environment like an airport. Prepare to share instances where you successfully adjusted to new challenges or changes in your work environment.
