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- Tasks: Serve delicious coffee and create a welcoming atmosphere for customers.
- Company: Join Costa Coffee at Southampton Airport, a leader in customer service and quality.
- Benefits: Enjoy employee discounts, paid leave, and support for your wellbeing.
- Why this job: Be part of a dynamic team, learn about coffee, and make customers smile every day.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Full training provided; perfect for those looking to grow in a fast-paced environment.
Our teams work hard to make customer and colleague journeys in life possible, we offer our amazing products to everyone on any of life's journeys. We are particularly proud of the great partnerships we have with Costa Coffee.
As a Barista, you'll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud to share their journey with us.
What being a Barista is all about:
- A passion for coffee and a pride for making the perfect drink, for every customer, every time!
- Serving customers with a smile ensuring they walk away happy.
- Delivering best in town standards through presentation, availability and keeping the store clean and tidy.
- Having great product knowledge to sell and recommend our products and services to customers.
- Proactively engaging with customers to understand their needs and make recommendations.
- Working as part of a winning team: pulling together and being able to adapt to what can be a changing fast-paced environment.
What our Stores would love to see:
- Strong communication and listening skills.
- Great organisation skills plus strong attention to detail.
- A passion for providing great customer service.
- Ability to work as part of a team, supporting your colleagues and helping to deliver the daily activities.
How we reward our teams:
We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Barista - Costa Coffee employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa Coffee
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and products. Being knowledgeable about their offerings will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or part-time work, demonstrating your ability to connect with customers can set you apart.
✨Tip Number 3
Showcase your teamwork abilities by sharing examples of how you've successfully collaborated with others in past roles. This is crucial for a fast-paced environment like a coffee shop.
✨Tip Number 4
Prepare for potential situational questions during the interview. Think about how you would handle busy periods or difficult customers, as this will demonstrate your problem-solving skills.
We think you need these skills to ace Barista - Costa Coffee
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what being a Barista at Costa Coffee entails. Highlight your passion for coffee and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or food and beverage roles. Emphasise skills like communication, organisation, and teamwork that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and your ability to work in a fast-paced environment.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Barista role.
How to prepare for a job interview at WHSmith
✨Show Your Passion for Coffee
Make sure to express your love for coffee during the interview. Talk about your favourite drinks, any barista experience you have, and why you enjoy making coffee. This will demonstrate your enthusiasm for the role.
✨Emphasise Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to engage with customers, understand their needs, and ensure they leave happy. This is crucial for a Barista role.
✨Demonstrate Teamwork Abilities
Discuss your experience working in teams and how you support your colleagues. Mention any situations where you adapted to a fast-paced environment, as this is important for maintaining store standards.
✨Be Ready to Discuss Product Knowledge
Familiarise yourself with Costa Coffee's menu and be prepared to discuss your favourite products. Showing that you have done your homework will impress the interviewers and show your commitment to the role.
