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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards in a dynamic environment.
- Company: Join WHSmith, a growing brand with a rich heritage and inclusive culture.
- Benefits: Enjoy competitive pay, employee discounts, pension scheme, and wellness support.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
- Other info: Flexible shifts starting at 4am, with opportunities for growth.
The predicted salary is between 11 - 16 £ per hour.
As a Sales Assistant you'll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. Starting your shift at 4am and working till 12pm 5 days a week, which will include at least 1 day of the weekend. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams: We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us: WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life's journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, 'broaden our offering' to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Arrivals - Sales Assistant 4am - 12pm 5 days a week employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arrivals - Sales Assistant 4am - 12pm 5 days a week
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your passion for providing exceptional service.
✨Tip Number 3
Be ready to demonstrate your teamwork abilities! WHSmith values collaboration, so be prepared to discuss how you've worked well with others in previous roles. Show them you can be a supportive colleague!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the WHSmith family. Don’t miss out on this opportunity!
We think you need these skills to ace Arrivals - Sales Assistant 4am - 12pm 5 days a week
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. We want to see how you can make our customers' experiences memorable!
Highlight Teamwork and Independence: Make sure to mention any experiences where you've worked both independently and as part of a team. We value adaptability, so show us how you can thrive in different situations!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Sales Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with WHSmith.
How to prepare for a job interview at WHSmith
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of when you've gone above and beyond for a customer.
✨Show Your Team Spirit
This role requires teamwork, so be prepared to discuss your experiences working in a team. Think of specific instances where you supported colleagues or contributed to a group goal. Highlighting your adaptability will also show that you're a great fit for their dynamic environment.
✨Be Ready for Early Mornings
Starting at 4am isn't for everyone! Make sure to express your enthusiasm for early shifts and how you plan to manage your time effectively. This shows that you're committed and ready to take on the challenge.
✨Understand the Brand and Its Values
Familiarise yourself with WHSmith's mission and values. They want someone who shares their passion for enhancing customer journeys. Mention any personal experiences that align with their goals, like how you enjoy making shopping experiences better for others.