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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards in a dynamic airport environment.
- Company: Join WHSmith, a growing brand with a rich heritage and a focus on customer experience.
- Benefits: Enjoy competitive pay, employee discounts, and support for your wellbeing.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer service and ability to work well in a team.
- Other info: Great opportunities for personal growth in a vibrant setting.
The predicted salary is between 22000 - 30000 £ per year.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Airside - Sales Assistant Midweek employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airside - Sales Assistant Midweek
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for providing exceptional service.
✨Tip Number 3
Dress the part! When heading to your interview, make sure you look smart and professional. First impressions matter, and looking polished will show that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the WHSmith family. Don’t miss out on this chance!
We think you need these skills to ace Airside - Sales Assistant Midweek
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you’ve gone above and beyond to help customers, as this is what we value at WHSmith.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Sales Assistant role. Use keywords from the job description to show that you understand what we’re looking for and how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, we want to see your personality come through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WHSmith
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of times you've gone above and beyond for a customer.
✨Show Your Team Spirit
WHSmith values teamwork, so be prepared to discuss your experiences working in a team. Think of specific instances where you supported colleagues or contributed to a group goal. This will show that you're not just a lone wolf but someone who thrives in a collaborative environment.
✨Demonstrate Your Adaptability
The retail environment can change quickly, especially in an airport setting. Be ready to talk about times when you've had to adapt to new situations or challenges. Highlight your flexibility and willingness to meet company goals, as this will resonate well with the interviewers.
✨Bring Your Passion for Retail
Let your enthusiasm for the role shine through! Share why you love working in retail and what excites you about providing customers with a great experience. This passion can set you apart from other candidates and show that you're genuinely interested in being part of the WHSmith team.
